Anthony Paull

• Maximized sales revenue by consistently meeting and exceeding monthly sales targets.
• Streamlined sales process with efficient appointment scheduling, timely paperwork completion, and prompt delivery coordination.
• Worked closely with management to develop targeted marketing campaigns that drove showroom traffic and increased conversion rates.
• Grew repeat business by fostering long-term relationships with satisfied customers through attentive follow-ups and personalized recommendations.
• Ensured compliance with dealership policies and industry regulations by diligently following established sales protocols for ethical business practices.
• Conducted comprehensive needs assessments to match customers with the perfect vehicle for their lifestyle and budget.
• Collaborated with finance department to secure optimal financing options for clients, ensuring a seamless purchasing experience.
• Enhanced dealership reputation with outstanding communication skills and professional demeanor during all interactions.
• Participated in ongoing training programs to continuously improve product knowledge and refine selling techniques for increased success rates.
• Boosted customer satisfaction ratings by delivering exceptional service and addressing concerns promptly.

• Negotiated high-value contracts with suppliers, securing profitable partnerships for the company.
• Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
• Optimized resource allocation, reducing operational costs while maintaining service quality standards.
• Increased client base by implementing effective marketing strategies and fostering long-term relationships.
• Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
• Evaluated market trends to identify new business opportunities and develop targeted growth strategies accordingly.
• Aligned business objectives with industry best practices to ensure the firm remained compliant with regulatory requirements and maintained its reputation for excellence.
• Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
• Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.

• Established strong relationships with key clients to maintain customer loyalty and drive repeat business opportunities.
• Directed work of clerical employees, monitoring quality, compliance and productivity.
• Produced reports each month outlining shipping tonnage and revenue metrics.
• Coached junior team members, fostering professional growth and improving overall team performance.
• Collaborated with stakeholders to define project scope, objectives, and deliverables for successful outcomes.
• Championed data-driven decision-making processes to optimize results and inform strategic planning efforts.
• Nurtured key partnerships with external stakeholders to facilitate collaboration on projects or initiatives that added value to both organizations.

NLP combines theories, models and techniques from a range of scientific and esoteric fields, to create accessible, understandable tools which can be used by individuals, teams and organisations and applied in a variety of contexts to improve outcomes, support wellbeing and create change”

NLP stands for ‘Neuro Linguistic Programming’ and has been around since 1970s when its co-founders, Richard Bandler and John Grinder first modelled the therapists Milton Erickson, Gregory Bateson, Fritz Perls and Virginia Satir.

ANLP defines NLP as follows:

These models, techniques and strategies have evolved from modelling excellence, in order to help us better understand how our thought processes and behaviour, including how the language we use, influences the way we think and the results we get. Modelling excellence in any field enables us to bring about a positive change in ourselves and others.

Course was conducted in a classroom with the Principal of Success Resources International, Mr Graeme Taylor-Edward's. It involved to the study of external written material as well as achieving classroom outcomes. I was extremely useful when applied to personal performance issues and conflict resolution.

Written study and test on all aspects of running a Motor Dealership Showroom. Recognition of prior learning and on the the job assessment over four tiers of regulated learning to achieve outcomes

• Completed Coursework: Certificate IV Business Management Automotive, 2009

Course was run in house designed for middle and upper management in the Shipping Industry. It was heavily focused on self development to prepare participants for the current and ongoing challenges of the industry.