Summary
Overview
Work History
Education
Skills
Qualifications And Skills
Driver License
Major Strengths
Personal Information
Career Experience
Timeline
Generic

Anthony Paul Taylor

Project Officer
Wanniassa

Summary

Over 40 years administrative experience in customer service delivery Compiling reports for senior management and stakeholders Highly effective team leader/team member Effective communicator with people of all levels, experience up to senior management levels Dedicated to task and corporate goals and ACTPS Valves Experienced in staff supervision, training, rostering, and management Experienced in WHS Experienced in Distribution and Warehousing Experienced in Project Management Experienced in Accommodation Processes Experienced in SharePoint

Dedicated Project Officer successful at cultivating strong relationships and building quality-minded teams. Consistent record of completing projects according to schedule and earning high client satisfaction.

Overview

25
25
years of professional experience
36
36
years of post-secondary education

Work History

A/g Project Officer (ASO5)

Canberra Health Services (CHS)
Canberra, Australian Capital Territory
10.2021 - 10.2022
  • Provide support and assistance to the Strategic Accommodation team, including assistance in the preparation and maintenance of audits, reports, plans and relevant registers/ or schedules, and Accommodation Variation Request projects
  • Under the direction of Senior Officers, prepare correspondence/ or minutes and maintain documentation relevant to the section, to assist the core business activity of the unit
  • Provide secretariat and administrative support to various strategic accommodation committees
  • Contribute to a culture of quality, contributing to quality improvement and accreditation activity of the Branch more broadly
  • Undertake other duties appropriate to this level of classification which contribute to the operation of the section
  • Improved stakeholder satisfaction by conducting thorough project needs assessments and delivering customized solutions.
  • Developed and deepened relationships with key stakeholders.
  • Gathered and organized supporting materials for meetings and project updates.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Senior Store Supervisor Level 2

Canberra Health Services (CHS)
Canberra, Australian Capital Territory
08.2015 - 09.2021
  • Manage operations of goods and services
  • Roster staff schedules
  • Manage store runs and truck schedules
  • Approve staff leave requests
  • Warehouse receipting and Distribution practices
  • Organise and attend meetings with CNC, ADON, and unit Managers and Supply Management
  • Attended WHS meetings
  • Receipt, issue and return of goods using inventory systems including validation of pricing
  • Oversee the stock lists, levels and storage areas
  • Arrange and assist in the distribution of store items
  • Maintain computerised records
  • Process and maintain supply documentation
  • Co-ordinate and supervise store staff
  • Participate in unit quality improvement

A/g Project Officer (ASO6)

Canberra Health Services (CHS)
Canberra, Australian Capital Territory
01.2021 - 02.2021
  • Plan, manage and coordinate relocations (staging and decanting) both internal and external, in accordance with the objectives, policies and procedures of Canberra Health Services and ensuring maximum benefit for the Health portfolio
  • Plan and coordinate associated works in accordance with Accommodation Variation Requests by effectively working with relevant stakeholders, such as clinical and support areas and external contractors that attains general accommodation project management efficiently
  • Provide client areas with advice and assistance on policy and procedural matters associated with accommodation requests, relocations, procurement processes and asset management, to ensure that they comply with relevant legislation, policies and procedures
  • Provide support and assistance to the Staff Accommodation Projects team, including secretariat and administrative assistance, in the preparation and maintenance of audits, reports, plans and relevant registers, or schedules and invoicing
  • Work collaboratively within a small team and contribute to a culture of quality, contributing to quality improvement and accreditation activity of the IHSS Group more broadly
  • Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
  • Kept stakeholders informed of progress through regular status updates clearly communicating any changes to project scope, timeline or budget.

Acting Store Supervisor

Canberra Health Services (CHS)
05.2014 - 07.2015
  • As per above SSS Level2

A/g Store Supervisor

Canberra Health Services (CHS)
02.2013 - 07.2015
  • Receipt, issue and return of goods using PICS inventory systems including validation of pricing
  • Oversee the imprest lists, levels and storage areas
  • Arranging and assisting in the distribution of stores
  • Maintain computerised records
  • Process and maintain supply documentation
  • Ensuring truck schedules are kept
  • Imprest store maintenance and replenishment
  • Process requisitions
  • Co-ordinate and supervise store staff
  • Assist with stock takes
  • Participate in unit quality improvement

Store person

Canberra Health Services (CHS)
07.2013 - 04.2014
  • Arrange and assist in the distribution of stores
  • Process and maintain supply documentation
  • Receipt, issue and return of goods using PICS inventory systems including validation of pricing
  • Process requisitions and assist with stock takes

A/g Health Services Officer (HSO4)

Canberra Health Services (CHS)
10.2012 - 02.2013
  • Delivering no stock to all areas throughout in The Canberra Hospital
  • Scanning of stock and downloading stock on PICS

A/g ASO2 Domestic and Environmental Services

Canberra Health Services (CHS)
02.2012 - 10.2012
  • Assist with running the cleaning contract for CHS sites
  • Assist with procurement of wastes streaming stations
  • Set up of Recycling program on The Canberra Hospital Campus
  • Attend infection control audits throughout Hospital
  • Carry out cleaning room audits
  • Maintain records for waste from National Capital Hospital
  • Prepare and process Invoices to be paid

Records and Mailroom Coordinator (ASO3)

Canberra Health Services (CHS)
09.2010 - 02.2012
  • Managed courier service between Canberra Hospital and various ACT Health facilities
  • Training and supervision of staff for data entry on TRIM
  • Supervision of records held at Hume warehouse
  • Records management including secure disposal
  • Maintaining Government vehicles
  • Liaising with key stakeholders to have records removed from Canberra Hospital campus

Store Manager

Super Cheap Auto
05.2009 - 07.2010
  • Staff Recruitment, training, supervision
  • Customer enquiries, orders, sales, complaint resolution
  • Store budget, banking, accounts, general office duties
  • Security, fraud issues, stock ordering and maintenance

Account and Corporate Sales Manager

Ingram Micro
08.2007 - 03.2009
  • Client management including enquiries, sales and complaints management
  • Orders, deliveries and account management
  • Staff training

Store Manager

Telstra
02.2005 - 03.2007
  • Staff Recruitment, training, supervision
  • Customer enquiries, orders, sales, complaint resolution
  • Store budget, banking, accounts, general office duties
  • Security, fraud issues, stock ordering and maintenance

Salesperson

Telstra
11.2004 - 02.2005
  • Customer service, reaching sales targets, cash handling, merchandising
  • General office / administration duties

Store Manager

Dick Smith Electronics
03.1998 - 03.2004
  • Staff Recruitment, training, induction, supervision
  • Product training meetings, staff team building events, general office duties
  • Customer enquiries, correspondence, orders, sales, complaint resolution
  • Security, fraud issues, stock ordering and maintenance
  • Store relocation and new store fit outs in numerous locations through NSW and ACT
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.

Education

High School Diploma -

Patrician Brothers Blacktown
Sydney, NSW
01.1977 - 01.2013

Skills

Document management

Qualifications And Skills

  • 06/01/06, Fraud/Theft/Security Management, Dick Smith Electronics & Telstra
  • 01/01/09, First Aid training
  • 01/01/10, White card training
  • 01/01/11, ACTPS TRIM Induction course
  • 01/01/11, ACTPS Introduction to records
  • 01/01/11, ACTPS Excel for beginners
  • 01/01/12, ACTPS HSR-Health Safety Representative -5-day course
  • 01/01/13, Forklift license (current)
  • 01/01/13, MRI safe course (current)
  • 01/01/13, ACTPS HSR - Health Safety Representative- investigator
  • 01/01/14, ACTPS Managers Orientation
  • 01/01/14, ACTPS WHS for Managers
  • 01/01/15, ACTPS Recruitment Panel course
  • 01/01/16, 2-day Warehousing forum
  • 01/01/17, 1-day course Warehouse Management Systems
  • 01/01/17, ACTPS Management Pathway 5-day course
  • 01/01/18, ACTPS PROCACT Rostering Training 2-day course
  • 01/01/20, Converge APPIAS
  • 01/01/24, Serraview Eptura

Driver License

Current, Registered to drive Current ACT Government Vehicles Driving Registration

Major Strengths

  • Over 40 years administrative experience in customer service delivery
  • Compiling reports for senior management and stakeholders
  • Highly effective team leader/team member
  • Effective communicator with people of all levels, experience up to senior management levels
  • Dedicated to task and corporate goals and ACTPS Values
  • Experienced in staff supervision, training, rostering, and management
  • Experienced in WHS
  • Experienced in Distribution and Warehousing
  • Experienced in Project Management
  • Experienced in Accommodation Processes
  • Experienced in SharePoint

Personal Information

Date of Birth: 09/15/66

Career Experience

  • A/g Project officer (ASO5), Strategic Accommodation - Canberra Health Services (CHS), 10/01/21, 10/01/22, True, Provide support and assistance to the Strategic Accommodation team, including assistance in the preparation and maintenance of audits, reports, plans and relevant registers/ or schedules, and Accommodation Variation Request projects., Under the direction of Senior Officers, prepare correspondence/ or minutes and maintain documentation relevant to the section, to assist the core business activity of the unit., Provide secretariat and administrative support to various strategic accommodation committees., Contribute to a culture of quality, contributing to quality improvement and accreditation activity of the Branch more broadly., Undertake other duties appropriate to this level of classification which contribute to the operation of the section.
  • A/g Project officer (ASO6), Strategic Accommodation - CHS, 01/01/21, 02/01/21, Plan, manage and coordinate relocations (staging and decanting) both internal and external, in accordance with the objectives, policies and procedures of Canberra Health Services and ensuring maximum benefit for the Health portfolio., Provide client areas with advice and assistance on policy and procedural matters associated with accommodation requests, relocations, procurement processes and asset management, to ensure that they comply with relevant legislation, policies and procedures., Work collaboratively within a small team and contribute to a culture of quality, contributing to quality improvement and accreditation activity of the IHSS Group more broadly.
  • Senior Store Supervisor Level 2, CHS, 08/01/15, 09/01/21, Manage operations of goods and services, Roster staff schedules, Manage store runs and truck schedules, Approve staff leave requests, Warehouse receipting and Distribution practices, Organise and attend meetings with CNC, ADON, and unit Managers and Supply Management, Attended WHS meetings, Receipt, issue and return of goods using inventory systems including validation of pricing, Oversee the stock lists, levels and storage areas, Arrange and assist in the distribution of store items, Maintain computerised records., Process and maintain supply documentation., Co-ordinate and supervise store staff, Participate in unit quality improvement
  • Acting Store Supervisor, CHS, 05/01/14, 07/01/15, As per above SSS Level2
  • Store person, CHS, 07/01/13, 04/01/14, Arrange and assist in the distribution of stores, Process and maintain supply documentation, Receipt, issue and return of goods using PICS inventory systems including validation of pricing, Process requisitions and assist with stock takes
  • A/g Store Supervisor, CHS, 02/01/13, 07/01/15, Receipt, issue and return of goods using PICS inventory systems including validation of pricing., Oversee the imprest lists, levels and storage areas, Arranging and assisting in the distribution of stores, Maintain computerised records, Process and maintain supply documentation, Ensuring truck schedules are kept, Imprest store maintenance and replenishment, Process requisitions, Co-ordinate and supervise store staff, Assist with stock takes, Participate in unit quality improvement
  • A/g Health Services Officer (HSO4), CHS, 10/01/12, 02/01/13, Delivering no stock to all areas throughout in The Canberra Hospital, Scanning of stock and downloading stock on PICS
  • A/g ASO2 Domestic and Environmental Services, CHS, 02/01/12, 10/01/12, Assist with running the cleaning contract for CHS sites, Assist with procurement of wastes streaming stations, Set up of Recycling program on The Canberra Hospital Campus, Attend infection control audits throughout Hospital, Carry out cleaning room audits, Maintain records for waste from National Capital Hospital, Prepare and process Invoices to be paid
  • Records and Mailroom Coordinator (ASO3), CHS, 09/01/10, 02/01/12, Managed courier service between Canberra Hospital and various ACT Health facilities, Training and supervision of staff for data entry on TRIM, Supervision of records held at Hume warehouse, Records management including secure disposal, Maintaining Government vehicles, Liaising with key stakeholders to have records removed from Canberra Hospital campus
  • Store Manager, Super Cheap Auto Fyshwick and Belconnen, 05/01/09, 07/01/10, Staff Recruitment, training, supervision, Customer enquiries, orders, sales, complaint resolution, Store budget, banking, accounts, general office duties, Security, fraud issues, stock ordering and maintenance
  • Account and Corporate Sales Manager, Ingram Micro, 08/01/07, 03/01/09, Client management including enquiries, sales and complaints management, Orders, deliveries and account management, Staff training
  • Store Manager, Telstra Gungahlin, 02/01/05, 03/01/07, Staff Recruitment, training, supervision, Customer enquiries, orders, sales, complaint resolution, Store budget, banking, accounts, general office duties, Security, fraud issues, stock ordering and maintenance
  • Salesperson, Telstra Queanbeyan, 11/01/04, 02/01/05, Customer service, reaching sales targets, cash handling, merchandising, General office / administration duties
  • Store Manager, Dick Smith Electronics ACT, 03/01/98, 03/01/04, Staff Recruitment, training, induction, supervision, Product training meetings, staff team building events, general office duties, Customer enquiries, correspondence, orders, sales, complaint resolution, Security, fraud issues, stock ordering and maintenance, Store relocation and new store fit outs in numerous locations through NSW and ACT

Timeline

A/g Project Officer (ASO5)

Canberra Health Services (CHS)
10.2021 - 10.2022

A/g Project Officer (ASO6)

Canberra Health Services (CHS)
01.2021 - 02.2021

Senior Store Supervisor Level 2

Canberra Health Services (CHS)
08.2015 - 09.2021

Acting Store Supervisor

Canberra Health Services (CHS)
05.2014 - 07.2015

Store person

Canberra Health Services (CHS)
07.2013 - 04.2014

A/g Store Supervisor

Canberra Health Services (CHS)
02.2013 - 07.2015

A/g Health Services Officer (HSO4)

Canberra Health Services (CHS)
10.2012 - 02.2013

A/g ASO2 Domestic and Environmental Services

Canberra Health Services (CHS)
02.2012 - 10.2012

Records and Mailroom Coordinator (ASO3)

Canberra Health Services (CHS)
09.2010 - 02.2012

Store Manager

Super Cheap Auto
05.2009 - 07.2010

Account and Corporate Sales Manager

Ingram Micro
08.2007 - 03.2009

Store Manager

Telstra
02.2005 - 03.2007

Salesperson

Telstra
11.2004 - 02.2005

Store Manager

Dick Smith Electronics
03.1998 - 03.2004

High School Diploma -

Patrician Brothers Blacktown
01.1977 - 01.2013
Anthony Paul TaylorProject Officer