Anthony PETROPOULOS
NEWHAVEN,VIC
Summary
Dynamic and results-driven with extensive experience in food service at Pino's Trattoria. Proven expertise in customer service and food safety practices, ensuring order accuracy and satisfaction. Adept at conflict resolution and team collaboration, consistently delivering exceptional dining experiences while maintaining high standards in a fast-paced environment.
Overview
6
6
years of professional experience
Work History
Pizza Maker
Pino's Trattoria
Cowes, VIC
06.2022 - Current
- Followed established recipes when creating specialty pizzas requested by customers.
- Ensured compliance with health and safety regulations in the kitchen area.
- Cleaned and sanitized kitchen surfaces and equipment.
- Handled customer orders in a timely manner, ensuring accuracy of order.
Referee
Phillip Island and District Basketball
01.2019 - Current
- Adjudicate games fairly and impartially
- Open communication with players and fellow referees
- Readiness and preparedness to serve at short notice
Food and Beverage Service
Water Boy Café
Phillip Island, VIC
01.2021 - 06.2022
- Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.
- Delivered food orders to tables promptly while ensuring accuracy of order.
- Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
- Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
Kitchen Hand – Holiday Placement
Carrington Hotel
Atherton
01.2020 - 12.2020
- Maintained a neat work station throughout shift hours.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Received deliveries of food items and stored them properly.
- Disposed of garbage according to health regulations.
- Dishwashing
Trainee Crew Member
McDonalds
Atherton, QLD
01.2020 - 12.2020
- Preparation and cooking of food
- Negotiated contracts with vendors to secure favorable terms.
- Worked alongside senior team members to learn related job tasks and roles.
- Developed essential skills and techniques through diligent practice.
Skills
- Customer service
- Food safety practices
- Order accuracy
- Team collaboration
- Time management
- Conflict resolution
- Communication skills
References
- Hayes Power, Head Chef, Carrington Hotel, 0431 192 337
- Rachel Gill, Phillip Island Basketball Coordinator, 0438 171 184
Personal Information
Date of Birth: 10/04/2006
Timeline
Pizza Maker
Pino's Trattoria
06.2022 - Current
Food and Beverage Service
Water Boy Café
01.2021 - 06.2022
Kitchen Hand – Holiday Placement
Carrington Hotel
01.2020 - 12.2020
Trainee Crew Member
McDonalds
01.2020 - 12.2020
Referee
Phillip Island and District Basketball
01.2019 - Current
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