Anthony Prigent
Willaston,SA
Summary
I am a driven individual that is seeking to further my career and build on my existing skill set. I have extensive experience in customer relations, networking and relationship building, leadership and coaching. I am looking to make a positive impact, along with adding to the success of an existing team. My current role as Customer Employment Support Manager in the disability employment services space, has provided me with a wide variety of transferrable skills that I believe will add significant value to any organisation.
Overview
21
21
years of professional experience
Work History
Customer Employment Support Manager
Wise Employment
01.2021 - Current
- Working closely with the Business Manager to generate whole team success
- Lead the In Work Support Team
- Oversee the processing of all claims from start to finish
- Ensure compliance across all areas is upheld
- Being proactive to identify areas of improvement in individuals
- Prepare Forecasts and reports for senior management
- Wage subsidy processing in a timely manner
- Drive increase of support in the workplace
- Training the team in marketing strategies and techniques
- Processing of online vouchers for customers
- Corporate credit card reconciliation
- Finance management
Employment Consultant
Wise Employment
01.2019 - 01.2021
- Assist customers in securing employment/education
- Assist customers with medical referrals/DSP applications
- Direct face to face/phone marketing
- Esher House facilitator
- Building and maintaining meaningful relationships
- Ensuring protection of sensitive information
- Negotiation with employers
Sales Consultant
Heatworks-Coolworks
01.2005 - 01.2019
- Face to face sales with clients
- Stock ordering and receiving
- Arranging installations/delivery of client orders
- Warehouse operations
- Managing online store, Ebay sales and Amazon sales
- Cash handling including end of day reconciliation
- Opening and closing of the store
Sales Representative
Roof Seal
01.2014 - 12.2014
- Cold calling clients to set up appointments for roof inspections
- Assisting team leader in achieving daily targets
- Travelling to regional areas to establish business with clients
Education
Certificate IV - Business Frontline Management
Corporate Training Australia
01.2009
Completed year 11 -
Sacred Heart College
01.1998
Certificate IV in Mental Health -
Interskills/Wise Training
Mile End, SASkills
- Strong leadership
- Building and sustaining relationships
- Meeting and exceeding targets
- Customer-first mentality
- Conflict resolution
- Adaptability
- Resilience
- Empathy
- Organisation and time management
- Dedication to continuous learning
- Excellent communicator
References
Available upon request
Timeline
Customer Employment Support Manager
Wise Employment
01.2021 - Current
Employment Consultant
Wise Employment
01.2019 - 01.2021
Sales Representative
Roof Seal
01.2014 - 12.2014
Sales Consultant
Heatworks-Coolworks
01.2005 - 01.2019
Certificate IV - Business Frontline Management
Corporate Training Australia
Completed year 11 -
Sacred Heart College
Certificate IV in Mental Health -
Interskills/Wise Training