Provided Sales, delivery, and technical setup of musical instruments and audio equipment for retail customers, schools, studios, and live events (Predominately on Weekends)
Leading Planning for multiple high visible initiatives using Agile methods in a fast-paced environment, organising and motivating Scrum Teams within a Release Train to achieve a high level of performance and to meet our Quarterly Objectives and Key Results.
Leading a sequence of events creating a closed loop system to keep the Merchant Village Train on the Tracks using cadences I.e., Daily Stand-up, Sprint Review, Backlog refinement, Retros and Sprint Planning with clear reporting on Objectives and Key Results.
Consultative role to assist with mobilising people, process and tools supporting the Agile framework and coaching members of the Squad as needed to optimise the efficiency of the Release Train Team.
Act as a champion in blending traditional project management principles and practices with an Agile Development approach to fit initiatives of all sizes with the appropriate level of planning and provide the right balance of agility based on PMI-ACP principles.
Build a trusting and safe environment where problems can be raised without fear or blame with a mindset to solving for the problem.
A strong stakeholder engagement and relationship management skill, communicating well to all levels and diversities of audience and can influence without direct authority.
Program Management expertise initiating/ driving simultaneous projects through the life-cycle using Agile and Waterfall methodologies - delivering to scope, time, budget, and quality.
Overview
17
17
years of professional experience
Work History
Musical Instrument & Events Support Specialist
Drummers Dream and Dream Music
03.2015 - 07.2025
Provided sales, delivery, and technical setup of musical instruments and audio equipment for retail customers, schools, studios, and live events.
Predominately working on Weekends.
Core duties included:
General Retail to the public as well as suppliers to Schools, Places of Worship, Venues, Clubs, Pubs and Concert Events
Bump in and Bump out using company van to set up and pack down all major gear
Backline hire to local and touring Artists and Bands
Deliveries and pick-ups to Recording Studios
Involved in setting up and pack downs for various Clinics and Workshops at varying venues
Re-skinning of drum kits with various drum heads
Setting up of P.A. Speakers, Mixer and Audio Equipment
Home Deliveries to Retail Customers
Scrum Master
Westpac
05.2019 - 06.2025
Led multiple projects using Agile/Scrum methodology, resulting in improved team efficiency and a reduction in time to market
Ensured sprint deliverables and objectives were met on time and within budget
Collaborated with product owners to prioritize tasks and ensure product requirements were met
Monitored team performance and identified areas for improvement, resulting in a increase in productivity
Developed and maintained a shared vision of the product, ensuring team alignment to the goals and objectives of the project
Implemented processes and procedures to ensure compliance with Agile/Scrum principles
Resolved conflicts and challenges within the team in a timely and effective manner
Facilitated retrospectives to identify areas of improvement and ensure continuous improvement
Mentored and coached team members to improve their understanding of Agile/Scrum principles and best practices
Facilitated daily stand-up meetings, sprint planning, sprint retrospectives, and other agile ceremonies
Senior Project Manager
Westpac
02.2012 - 05.2019
Monitored project progress and created weekly status reports for senior management
Collaborated with stakeholders to define project scope, objectives, and deliverables
Developed and implemented an integrated project management plan that included budgeting, resource allocation, and scheduling
Successfully managed a project budget of $X million, staying within budget and on schedule
Developed and implemented a risk management plan that identified and mitigated project risks
Established effective communication channels with stakeholders, resulting in improved project visibility and transparency
Risk Advisor
Westpac
09.2008 - 02.2012
Providing Line 2 Risk advisory, control and monitoring function to Westpac Chief Technology Office (CTO) and Enterprise Program Management Office (EPMO).
This role sets out to establish frameworks, policies, limits and processes for the management, monitoring and reporting of risk across Westpac Group Strategic Investment Portfolio's, Programs and Projects.
It also evaluates and opines on the adequacy and effectiveness of Line 1 controls and application of frameworks and policies and, where necessary, requires improvement and monitors the Line 1 progress toward remediation of identified deficiencies.
Education
Bachelor of Information & Communication Technology - Business Information Systems and E-commerce
University of Wollongong
03.2004
High Powered Facilitation - undefined
rogenSi
Advisors that ADD Value - undefined
rogenSi
Certified SAFe 4 Agilest - undefined
Scrum. Org
08.2025
ICAgile Certified Professional - undefined
Scrum.Org
08.2025
PRINCE2 Practitioner - undefined
PM-Partners
08.2025
Project Management Advanced - undefined
PM-Partners
08.2025
Skills
Interpersonal Communication Skills
Digital Transformation
JIRA
Agile Methodology
Confluence
Program Management
Event Logistics & Equipment Handling
Technical Setup & Maintenance
Time Management & Multi-Tasking
Physical & Operational Efficiency
Customer Service & Sales Expertise
Languages
Arabic
Timeline
Scrum Master
Westpac
05.2019 - 06.2025
Musical Instrument & Events Support Specialist
Drummers Dream and Dream Music
03.2015 - 07.2025
Senior Project Manager
Westpac
02.2012 - 05.2019
Risk Advisor
Westpac
09.2008 - 02.2012
High Powered Facilitation - undefined
rogenSi
Advisors that ADD Value - undefined
rogenSi
Certified SAFe 4 Agilest - undefined
Scrum. Org
ICAgile Certified Professional - undefined
Scrum.Org
PRINCE2 Practitioner - undefined
PM-Partners
Project Management Advanced - undefined
PM-Partners
Bachelor of Information & Communication Technology - Business Information Systems and E-commerce