Summary
Overview
Work History
Education
Timeline
Generic

Anthony Soloi

Gregory Hills,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

20
20
years of professional experience

Work History

Branch Staff Member

Reece Plumbing Centre
Campbelltown
03.2012 - Current
  • Assisted customers with opening new accounts, deposits, withdrawals and loan applications.
  • Provided excellent customer service by responding to inquiries in a timely manner.
  • Performed daily cash balancing activities and monitored the vault for accuracy.
  • Processed payments and maintained accurate records of transactions.
  • Developed relationships with local businesses to increase branch revenue.
  • Resolved customer complaints in a professional manner.
  • Conducted regular audits of branch operations and identified areas for improvement.
  • Monitored staff performance and provided coaching when needed.
  • Resolved problems or discrepancies concerning customers' accounts.

Department Manager

WOOLWORTHS
EAGLE VALE
01.2004 - 02.2012
  • Developed strategies to improve customer service and increase sales by 10% within 6 months.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Ensured compliance with all safety regulations in the workplace.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Identified training needs among staff members and organized relevant workshops accordingly.
  • Handled shift overstock, restocking and inventory control.
  • Worked closely with sales associates to complete tasks.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Balanced workloads to meet targets without overtaxing employees.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

High School Diploma -

Ambarvale High School
Campbelltown, NSW
11-2002

Timeline

Branch Staff Member

Reece Plumbing Centre
03.2012 - Current

Department Manager

WOOLWORTHS
01.2004 - 02.2012

High School Diploma -

Ambarvale High School

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Anthony Soloi