Anthony Swain
Biggenden
Summary
With a proven track record as a Butcher of 23 years and a ex Owner of a Butcher's Shop, I excel in meat cutting precision and customer service, ensuring high-quality product presentation and fostering strong client relationships. Successfully expanded business operations and achieved significant cost savings, demonstrating exceptional management and knife handling expertise Including boning trimming and portion cutting.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Butcher Owner Operator
Swain Family Meats
05.2011 - 04.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Operations Manager
Magic Meats
10.2009 - 04.2011
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Manager
Magic Meats
11.2008 - 10.2009
Assistant Manager
Mad About Meat
10.2006 - 03.2008
Assistant Manager
Bernie the Bargain Butcher
06.2004 - 11.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager
Bernie the Bargain Butcher
08.2005 - 09.2006
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Apprentice Butcher
Allan Noonan
01.1999 - 08.2002
Education
Qualified Butcher
Brisbane, QLD08-2002
Grade 10
Clontarf State School
Redcliffe, QLD12-1998
Skills
- Customer service
- Knife handling expertise
- Meat weighing and labeling
- Meat cutting
- Meat preparation
- Safe food handling
- Meat cutting precision
- Product presentation
- Food safety
- Management
- Deboning techniques
- Portion sizing
Accomplishments
Owner operator of a butcher shop for 15 years
Certification
Certificate 3 in meat retail processing
Timeline
Butcher Owner Operator
Swain Family Meats
05.2011 - 04.2024
Operations Manager
Magic Meats
10.2009 - 04.2011
Manager
Magic Meats
11.2008 - 10.2009
Assistant Manager
Mad About Meat
10.2006 - 03.2008
Manager
Bernie the Bargain Butcher
08.2005 - 09.2006
Assistant Manager
Bernie the Bargain Butcher
06.2004 - 11.2006
Apprentice Butcher
Allan Noonan
01.1999 - 08.2002
Certificate 3 in meat retail processing
Qualified Butcher
Grade 10
Clontarf State School
Similar Profiles
Amanda DodsonAmanda Dodson
Medical Biller at Swain Family ChiropracticMedical Biller at Swain Family Chiropractic
Caspian LongCaspian Long
Babysitter at The Swain FamilyBabysitter at The Swain Family
Lori TillapaughLori Tillapaugh
Office Worker at Family Tree MeatsOffice Worker at Family Tree Meats