Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Tapusoa

Spring Mountain,QLD

Summary

Care Coordinator with a proven track record at All Care Australia, excelling in team collaboration and trauma-informed care. Expert in developing individualized plans and fostering strong relationships with stakeholders. Adept at mentoring staff and enhancing service delivery, ensuring compliance with child protection standards.

Overview

10
10
years of professional experience

Work History

Care Coordinator

All Care Australia
Ipswich, 4305
08.2025 - Current
Implemented care plans that aligned resources with the unique needs of each individual.
  • Supported young people's progress towards agreed-upon goals through targeted interventions.
  • Organized staff training sessions on specialized topics such as diabetes management.
  • Fostered family connections within the community to strengthen support networks.
  • Supervised staffing levels and ensured adequate shift coverage effectively.
  • Led discussions on case management in team meetings to promote collaboration.
  • Maintained up-to-date client files in compliance with organizational standards.
  • Promoted adherence to organizational policies while fostering a positive culture.

Senior Youth Worker

All Care Australia
Ipswich, QLD
08.2022 - 12.2024
Provided guidance and mentorship to Youth Workers, modeling best practices during shifts.
  • Supported new staff through shadowing, coaching, and debriefing sessions.
  • Reinforced positive team culture by promoting consistency, fairness, and trauma-informed practices.
  • Assisted in preparing and adjusting staff rosters in collaboration with Care Coordinator.
Managed short-notice roster changes to ensure safe staffing ratios.
  • Coordinated daily shift allocations, prioritizing house routines and individual care plans.
  • Completed fortnightly progress reports on goals, behaviors, achievements, and challenges for each young person.
  • Acted as point of contact for staff during shifts, relaying essential information to Care Coordinator.

Youth Worker

All Care Australia
Ipswich, QLD
03.2022 - 08.2022
Provided emotional and therapeutic support to young individuals in residential care.
  • Implemented trauma-informed practices and adhered to personalized care and safety plans.
  • Encouraged independence through daily living skills such as cooking, cleaning, and budgeting.
  • Assisted young individuals in accessing education, employment, or training programs.
  • Maintained a safe and structured environment while following risk management protocols.
Supervised young individuals in accordance with ACA policies regarding safety and access.
  • Built trust with young individuals by modeling respectful communication and healthy boundaries.
  • Completed documentation including shift notes and incident reports accurately and promptly.

Disability Employment Support

Connect2Group
Cleveland, QLD
01.2016 - 05.2019
Assessed and advanced members in accordance with stream services categories and DES guidelines.
  • Delivered personalized support to jobseekers, enhancing employability and confidence.
  • Collaborated with employers and training providers to facilitate client development and resolve issues.
  • Monitored caseloads to ensure compliance with organizational and government standards.
  • Executed cold and warm calling strategies to market eligible DES jobseekers to employers.
Negotiated employer assistance, including wage subsidies and training costs, to secure sustainable outcomes.
  • Cultivated strong relationships with employers to establish ongoing pipelines of suitable vacancies.
  • Ensured compliance with DES quality standards through timely documentation and reporting.

Education

Advanced Diploma - Community Services

Traxion Training
Brisbane

Blue Card - Working With Children

Blue Card Services
Brisbane, QLD

First Aid And CPR Certificate -

First Aid Pro
Brisbane

Skills

  • Team collaboration and conflict resolution
  • Leadership and mentoring
  • Verbal and written communication
  • Proactive problem-solving
  • Confidentiality and professional ethics
  • Trauma-informed care principles
  • Child protection sector expertise
  • Knowledge of WHS, child protection, and data protection legislation
  • Adaptability and resilience

Timeline

Care Coordinator

All Care Australia
08.2025 - Current

Senior Youth Worker

All Care Australia
08.2022 - 12.2024

Youth Worker

All Care Australia
03.2022 - 08.2022

Disability Employment Support

Connect2Group
01.2016 - 05.2019

Advanced Diploma - Community Services

Traxion Training

Blue Card - Working With Children

Blue Card Services

First Aid And CPR Certificate -

First Aid Pro

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Anthony Tapusoa