Anthony Tavella
Caringbah
Summary
Experienced with team leadership, strategic planning, and operational management. Utilises effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
14
14
years of professional experience
Work History
Manager of Digital Products
NSW Government the Department of Planning, Housing, and Infrastructure
08.2022 - Current
- Vendor engagement - attending panel boards to procure vendors for complex digital product designs, approving statement of works and approving payments to vendors
- Managing products - defining product roadmaps review of current products to ensure best practice of the NSW digital standards
- People management - managed and motivated employees to be productive and engaged in work and enhanced team productivity by implementing agile methodologies, leading to more efficient project completion
- Customer experience driven solutions - identifying the customer needs of products, assisting, and managing the solution design to deliver seamless customer experience throughout the design and development phases
- Stakeholder management - monitor and improve relationships with key internal and external stakeholders. Communicate regularly to identify their needs and expectations and implementing those needs accordingly with the team
- Performance - achieved departmental goals by developing and executing strategic plans and performance metrics
Content Manager of NSW Planning Portal
NSW Government the Department of Planning and Environment
03.2017 - 08.2022
- Implementing and creating style guidelines to comply with the NSW brand guidelines
- Consistently met tight deadlines while managing multiple projects simultaneously, prioritizing tasks effectively
- Managed content distribution to online channels and social media platforms
- Edited and proofread all written materials, maintaining a high standard of grammar and style consistency
- Collaborated with designers and developers to deliver on-brand content in alignment with brand vision
- Presented monthly reports on key performance metrics to senior management, providing insights into areas requiring attention
- Ensure content and documents are WCAG 2 compliant with the NSW Government standards
- Used content management system to analyze user engagement and website traffic metrics
- Approved, reviewed and edited content flowing to website
- Developed strategies to optimize website content for search engine visibility
Business Analyst and Project Coordinator
NSW Government the Department of Planning and Environment
12.2016 - 03.2017
- Providing and scoping out detailed business requirements to for each business line of the department
- Assisting with the writing of the business processes for the NSW Planning Portal and online digital services as well as documenting functional requirements of the Portal
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions
- Defining the scope of requirements for the business lines, presenting them to the key stakeholders for approval
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures
- Assisting senior business analysts to meet deliverables and coordinating business meetings
- Improved business processes by analyzing current practices and recommending optimization strategies
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement
Administration Services and Operations
Telstra Business Centre Bathurst, Miranda & North Ryde
07.2011 - 12.2016
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Strengthened communication skills through regular interactions with others
- Demonstrated strong organizational and time management skills while managing multiple projects
Education
certification - Customer Experience, Design and Strategy
RMIT
01.2023
Bachelor of Communications - Public Relations
Charles Sturt University
01.2015
Year 12 Higher School Certificate -
01.2007
Certificate II & III - Information Technology
01.2007
Skills
- Microsoft Office applications
- Team leadership
- Time management
- Decision-making
- Visio
- Process mapping
- Salesforce
- Relationship management
- Photoshop
- Graphic design and editing content
- Drupal CMS publishing
- Complex Problem-solving
- Verbal and written communication
- Staff management
Timeline
Manager of Digital Products
NSW Government the Department of Planning, Housing, and Infrastructure
08.2022 - Current
Content Manager of NSW Planning Portal
NSW Government the Department of Planning and Environment
03.2017 - 08.2022
Business Analyst and Project Coordinator
NSW Government the Department of Planning and Environment
12.2016 - 03.2017
Administration Services and Operations
Telstra Business Centre Bathurst, Miranda & North Ryde
07.2011 - 12.2016
Bachelor of Communications - Public Relations
Charles Sturt University
Certificate II & III - Information Technology
certification - Customer Experience, Design and Strategy
RMIT
Year 12 Higher School Certificate -
Similar Profiles
Matthew MunroMatthew Munro
Manager, Investigations & Professional Standards (substantive Role) at NSW Department of Planning, Housing and InfrastructureManager, Investigations & Professional Standards (substantive Role) at NSW Department of Planning, Housing and Infrastructure
Renee GoodallRenee Goodall
Assistant Project Officer at Department Of Planning, Housing And InfrastructureAssistant Project Officer at Department Of Planning, Housing And Infrastructure
DEEPSHIKHA DHUNGELDEEPSHIKHA DHUNGEL
Executive Concierge at Department of Planning, Housing and InfrastructureExecutive Concierge at Department of Planning, Housing and Infrastructure