Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Tran

Belfield

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sydney Trains Guard position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Fast Food Crew Trainer

McDonald's
02.2023 - Current
  • Provided coaching and mentoring to employees.
  • Established and maintained quality control standards.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

Customer Service Cashier

McDonald's
10.2021 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Redeemed coupons to discount purchases.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Referred to price sheets and special sale bulletins to enter price changes.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Kitchen Hand

McDonald's
10.2021 - Current
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Monitored food temperatures and quality throughout shifts.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Assisted in setting up and breaking down kitchen stations.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Trained new staff on food preparation and safety procedures.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

Library Student Assistant

04.2015 - 10.2020
  • Organized returned books and materials and assisted with shelving.
  • Maintained and organised numerous books and textbooks
  • Checked out and checked in items using library computer system.
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Handled check-in and check-out process of library books and materials at circulation desk.

Education

Bachelor of Software Engineering - Game Programming

Torrens University Australia
Sydney, NSW
11.2023

High School Diploma -

Kingsgrove North High School
Kingsgrove, NSW
11.2020

Skills

  • Problem Solving
  • Food Safety Knowledge
  • Workplace Safety
  • Cleanliness Standards
  • Employee Scheduling
  • Inventory Management
  • Staff Training
  • Time Management
  • Cash Handling
  • Customer Service Excellence
  • Menu Knowledge
  • Team Leadership
  • Decision Making
  • Food Preparation
  • Training Method Development

Timeline

Fast Food Crew Trainer

McDonald's
02.2023 - Current

Customer Service Cashier

McDonald's
10.2021 - Current

Kitchen Hand

McDonald's
10.2021 - Current

Library Student Assistant

04.2015 - 10.2020

Bachelor of Software Engineering - Game Programming

Torrens University Australia

High School Diploma -

Kingsgrove North High School

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Anthony Tran