Anthony W. Paul
Brisbane,QLD
Summary
A highly motivated, confident and proactive career Account Manager possessing extensive experience working with high value Retail and Commercial clients across a range of industries is looking for an exciting new challenge. Quickly able to understand the mission, vision and values of an organization, and identify the needs of key stakeholders allows me to deliver successful customer and stakeholder engagement and produce meaningful business results aligned to the company's culture, values and corporate objectives. Bringing experience from diverse direct sales, marketing and major account management roles across a number of different markets and industries with demonstrable success in exceeding customer service and financial targets means that you benefit from an innovative, versatile and adaptive approach to your customers' needs, team objectives and business outcomes.
Overview
22
22
years of professional experience
Work History
Sales and Design Consultant
Smartkits Australia / QHI Group
02.2020 - Current
- Develop strong relationships with new clients through leads from CRM
- Identify clients' needs in initial phone call
- Design clients' project in CC Builder software
- Sell the project and products based on design consultation and specifications
- Increase sales margin by promoting specific products based on project design specifications
- Sold $2.6m of projects I personally designed for my clients in the first 12 months of working in this role
- Became the top sales consultant in the company
- The positively competitive team environment allowed me to excel in this new industry and create some great projects for my clients
Account Manager / BDM
PFD Foods Pty Ltd
10.2015 - 01.2017
- Develop strong multi-level business relationships across hospitality industry
- Manage existing customer base and identify key prospective clients and successfully negotiate new business deals
- Sell benefits to customers through successful strategic negotiations
- Grow and establish pipeline prospects
- Increased the account revenue by $750,000 in new business
- Acknowledged as a major achievement by the executive team for repairing existing relationships and improving the perceived reputation of the company
Territory Sales Manager - QLD
Continental Marketing (Smoke NV)
04.2014 - 10.2015
- Develop strong multi-level business relationships across various channels, including on premise retailing and through specialist tobacconists
- Plan and execute corporate events within budget including on premise brand activations and music festivals
- Introduce and educate retailers to e-cigarettes and vaporizers
- Plan and schedule visits in accordance with Operational and Strategic Business Plans
- Develop promotional calendars and marketing plans for area whilst managing promotional spend within allocated budgets ensuring ROI and growth within territory (QLD)
- Write contract proposals, account reviews and present trading terms to clients
- Interpret and analyze data to inform and drive positive business outcomes
- Develop and implement trade marketing solutions at multi-site level
- Eventually seconded into a national role to develop Smoke NVs social media strategy
- Responsible for setting up all processes and benchmarks for success
- Implemented four brand activations including major launch parties at various locations to raise brand awareness and recognition
Trade Marketing Representative (Key Account Manager)
British American Tobacco Australia (BATA)
10.2008 - 03.2014
- Gaining a strong knowledge and understanding of a clients' brand and product ranges
- Daily communication with clients and management of their commercial requirements
- Accounts retention through the development of strong relationships with key decision makers
- Addressing any client concerns and ensuring the resolution of issues in a timely manner
- Performance monitoring of account executives and account teams
- Implementation and management of promotional campaigns to grow key accounts
- Delivering ongoing market analysis and assessment of competitors
- Working closely with area manager and trade team to prospect, pitch & close new business opportunities
- Management of budgets
- Participation in team and training events
- Oversaw $2.5M in annual turnover
- Progressed from managing a small regional area to account manage the biggest and most prestigious area which included the Brisbane CBD
State Sales & Marketing Manager - QLD
Pizza Capers Pty Ltd
06.2002 - 07.2008
- Oversaw all aspects of sales, marketing and management of 19 Restaurants, 15 Managers, 110 staff
- Financial management, planning and management of annual budgets to maximise ROI and achieve sales targets
- Identification of marketing opportunities through consumer requirements, definition of market and establishment of targeted market share
- Determine annual and gross-profit plans via forecasting and development of annual sales targets
- People management: Recruitment, training and development of staff whilst fostering a culture of empowerment and high achievement
- Negotiation of supply contracts for all aspects of the business
- Ensure compliance to all OH&S and food service hygiene policies for the group
Education
Bachelor of Business -
Griffith University
01.2003
Skills
- Account Management
- Business development
- Marketing campaigns
- Client retention
- Account Administration
- Supplier negotiation
- Direct marketing sales
- Database marketing
- Entrepreneurial
- Hands-On
- Proactive
- Resourceful
- Excellent account management skills
- Strong presentation and negotiation skills
- Successfully liaising with high end decision makers
- Successful follow up with clients in a timely and professional manner
- Good knowledge of Customer Marketing Databases and how to effectively use them
- A successful track record in new business development within the SME sector
- Ability to provide high quality performance output, often under pressure
Corporatetraining
- Total Negotiation
- Advanced Selling Skills
- Selling Before Negotiating
- Always 1 Leader
- Coaching and Development
- Diploma of Insurance Broking
- Advanced Diploma in Hospitality Management
Personal Information
Driving License: Yes
References
Available on request
Timeline
Sales and Design Consultant
Smartkits Australia / QHI Group
02.2020 - Current
Account Manager / BDM
PFD Foods Pty Ltd
10.2015 - 01.2017
Territory Sales Manager - QLD
Continental Marketing (Smoke NV)
04.2014 - 10.2015
Trade Marketing Representative (Key Account Manager)
British American Tobacco Australia (BATA)
10.2008 - 03.2014
State Sales & Marketing Manager - QLD
Pizza Capers Pty Ltd
06.2002 - 07.2008
Bachelor of Business -
Griffith University
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