Summary
Overview
Work History
Education
Skills
Communication Skills
References
Accomplishments
References
Timeline
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Anthony Wright

Anthony Wright

Palm Beach,QLD

Summary

I have excellent communication, negotiation and influencing abilities, It is particularly important that I listen and problem solve customers’ needs or concerns. I am highly motivated, self-driven and results orientated. I have the ability to work independently and as part of the team. I have proficiency in sales software and CRM systems. I will continue to learn through further education if/when needed to improve results and myself.

Overview

24
24
years of professional experience

Work History

Sales and Parts Interpreter

GSA Wholesale Suspension
Brisbane, QLD
02.2024 - Current
  • Researched potential clients, identified decision makers and developed relationships with them.
  • Conducted market research to identify new opportunities and develop target customer profiles.
  • Gathered data on competitors' products, prices, and sales techniques.
  • Maintained knowledge of current product offerings and pricing structures.
  • Developed and implemented sales strategies to increase revenue.
  • Provided technical support to existing customers regarding product usage and installation.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Responded promptly to customer inquiries via phone or email.
  • Collaborated closely with internal departments to ensure successful execution of campaigns.
  • Monitored industry trends and kept abreast of new developments in the marketplace.
  • Demonstrated products to potential customers and answered questions to close sales.
  • Closed product sales to increase revenue and build client loyalty.
  • Verified accuracy of shipments received against invoices or purchase orders before releasing to customers.
  • Researched availability of requested parts from suppliers when necessary.
  • Initiated returns or exchanges of defective or incorrect items promptly and courteously.
  • Utilized Point-of-Sale systems for processing payments from customers quickly and accurately.

Venue Manager

Burger Shack
09.2019 - 02.2022
  • Exceptional Customer Service skills
  • Resolve customer complaints and enquiries
  • Staff Rostering
  • Use of POS system
  • Stock ordering/Control
  • Beer Reticulation
  • Efficient understanding of Workplace Health & Safety requirements
  • Proficient with all Microsoft programs
  • Manage all store operations including stocktake.
  • Ensured compliance with all local health codes, liquor regulations, fire codes, building codes and other applicable laws.
  • Resolved customer issues or complaints in a timely manner to maintain positive customer relations.
  • Developed marketing plans to promote the venue's services through various media channels.
  • Analyzed sales data generated from events in order to identify trends or opportunities for improvement.

Financial Adviser/Owner

Pivotal Planning
02.2011 - 08.2019
  • Provided all aspects of Financial Advice
  • Setting client appointments and conducting meetings
  • Attaining new clients
  • Meeting sales KPI targets.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Financial Adviser

CBA Financial Planning
Gold Coast, QLD
10.2003 - 01.2011
  • Developed financial plans and strategies tailored to clients' individual needs.
  • Conducted detailed analysis of clients' current financial situation, including risk assessment, cash flow management, and retirement planning.
  • Analyzed potential investments such as stocks, bonds, mutual funds, real estate and insurance products for clients.
  • Monitored client portfolios to ensure that recommended investments remain in line with their goals and objectives.
  • Provided advice on tax-advantaged investment opportunities.
  • Reviewed existing client accounts to identify any gaps or areas needing improvement.
  • Researched economic trends and market conditions to provide up-to-date information on investment options available to clients.

Duty Manager

Yankee Doodle Sports Bar
01.2000 - 01.2003
  • Developed and implemented strategies to improve customer service.
  • Maintained accurate records of staff attendance, sales figures and stock levels.
  • Supervised cash handling procedures, ensuring that all transactions were processed accurately.
  • Scheduled and organized daily shift rotations for a team of up to 15 employees.
  • Ensured adherence to health and safety regulations throughout the premises.

Education

Skills

  • Sales Leadership
  • Verbal And Written Communication
  • Customer Relations
  • Sales And Market Development
  • Sales Closing
  • New Business Development
  • Price Quote Preparation
  • Business Growth And Retention
  • Persuasive Communication

Communication Skills

  • Excellent ability to make customers feel welcomed and able to actively listen to customers and fellow staff members.
  • I possess the skill to communicate a positive, constructive message that enhances the customers experience and enables the team to work together efficiently.
  • Additionally, I am very resilient and remain calm and constructive during adversity at all times.

References

Available upon request

Accomplishments

  • Awarded AMP Financial Planning Single Planner Practice Top Sales Award 2014

References

References available upon request.

Timeline

Sales and Parts Interpreter

GSA Wholesale Suspension
02.2024 - Current

Venue Manager

Burger Shack
09.2019 - 02.2022

Financial Adviser/Owner

Pivotal Planning
02.2011 - 08.2019

Financial Adviser

CBA Financial Planning
10.2003 - 01.2011

Duty Manager

Yankee Doodle Sports Bar
01.2000 - 01.2003

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Anthony Wright