Increased attendee registration and check-ins: Surveyed and analysed event success data, identified improvement areas, and implemented strategies that led to a rise in attendee participation. (7-9% increase of check ins)
Developed and maintained comprehensive event calendar: Managed a year-round calendar of events, including up to 300 workshops across Victoria.
Spearheaded high-profile community event: Led planning and execution of a community event, leveraging public relations efforts to secure attention of all Victorian local MPs.
Streamlined event logistics: Researched vendors and locations, coordinated with event staff and facilities, and managed setup and breakdown teams for efficient event execution.
Enhanced data-driven decision making: Built and implemented data management systems using Looker Studio to strategically plan educational workshops across Victoria.
Optimised team collaboration: Implemented a Google Sheets-based data management system, streamlining data analysis and facilitating communication across departments.
Oversaw registration process: Efficiently managed event registration by collecting, tracking, and organising attendee information using NDSS Central CRM
Provided senior leadership support: Developed comprehensive status reports detailing planning, scheduling, cancellations, and resource allocation for various events.
Collaborated cross-functionally: Contributed to a collaborative work environment by actively participating in projects across departments and company-wide events.
Admin & social media ASSITANT
Korea Salon
04.2023 - 12.2023
Manage online consultations and bookings, ensuring a smooth process for clients
Oversee stock management of salon products to maintain inventory levels
Handle social media platforms (Facebook, TikTok, Instagram, and website) to enhance brand presence and engagement
Capture high-quality photographs and videos of clients to showcase salon services.
Created engaging content to keep social media channels updated and on brand.
Event Staff Volunteer/ Young Leader
MINUS 18
10.2022 - 10.2023
Support, organise and manage successful events with attendance of over 500 people.
Manage entry using the Eventbrite ticketing system, maintaining attendee records accurately
Support LGBTQIA+ youth through events, contributing to the organisation's mission.
Set up event facilities and equipment, cleaned areas, and organised supplies.
Retail assitant
Cotton On Mega
10.2021 - 08.2022
Provided exceptional customer service during peak seasons, ensuring a positive shopping experience
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Worked closely with shift manager to solve problems and handle customer concerns.
BUSINESS PARTNER
MUMU.CO
06.2020 - 01.2021
Cultivated relationships with new and existing clients through effective communication
Managed day-to-day operations, including picking, packaging, and social media content creation
Collaborated with food bloggers and secured sponsorships to increase sales.
AMBASSADOR promoter
I HEART UNI
01.2019 - 01.2020
Assisted in event set up and pack down
Responsible for event ticket advertising and promotions.
Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Identified interested and qualified customers to provide potential customers with additional information regarding product.
Education
Bachelor of Business - Event Management
Griffith University
Brisbane, Australia
01.2022
Bachelor of Intl Tourism & Hotel Managemet - Hospitality Management
Griffith University
Brisbane, QLD
01.2022
DIPLOMA OF BUSINESS -
BARRINGTON COLLEGE
Brisbane, QLD
01.2018
Skills
Administrative Recordkeeping
Data Analysis
Fundraising
Event Registration Management
Accomplishments
Used Google sheets to develop inventory tracking spreadsheets.
Achieved smoother communication by introducing Google Sheets for event planning tasks.
NDSS Central CRM
Timeline
Administration & Event Officer
Diabetes Victoria
07.2023 - Current
Admin & social media ASSITANT
Korea Salon
04.2023 - 12.2023
Event Staff Volunteer/ Young Leader
MINUS 18
10.2022 - 10.2023
Retail assitant
Cotton On Mega
10.2021 - 08.2022
BUSINESS PARTNER
MUMU.CO
06.2020 - 01.2021
AMBASSADOR promoter
I HEART UNI
01.2019 - 01.2020
Bachelor of Business - Event Management
Griffith University
Bachelor of Intl Tourism & Hotel Managemet - Hospitality Management
National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)