Anthony Kumar Dominic Solomon
58 Willim Buckley Drive Carnes Hill,NSW
Summary
Dynamic professional with a proven track record at Medtronics, Inc., adept in using Logistics Software and excelling in customer service. Demonstrated ability to enhance team productivity and client satisfaction through effective communication and collaboration. Skilled in multitasking logistics operations, significantly improving efficiency without compromising quality.
Overview
16
16
years of professional experience
Work History
Service Coordinator
Medtronics, Inc.
05.2024 - Current
- Providing a key contact to customers for all service-related customer calls/emails
- Coordinating preventative maintenance scheduling
- Supporting Field Team within the NSW territory
- Following up outstanding quotes with customers
- Following up on outstanding purchase orders
- Assist in managing equipment loan pool, in following up outstanding loans
- Providing administrative support for the service function.
Leading Hand
DHL Supply Chain
06.2012 - 08.2024
- Ensured adherence to company policies, industry regulations, and best practices throughout all aspects of project management.
- Reviewed orders by inspecting labelling, packaging, and contents.
- Maintained clean, orderly work environment free of hazards.
- Increased client satisfaction rates by consistently delivering exceptional service in line with their expectations.
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
Trade Asssistant
UGL/Main Train
02.2009 - 05.2012
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Improved project flexibility, quickly adapting to changing tasks and priorities.
- Obtain store supplies necessary to complete a set task. This includes both materials and suitable tools
- Transport tools, materials and work pieces to and from sites or workbenches
- Assembling and dismantling operations, such as screwing , bolting, painting, fitting seats .
- Worked as a crew member in Shunting team.
Education
High School Diploma -
Nehru Higher Secondary School
INDIA Diploma in IATA/UFTAA Foundation - Ticketing Course
Institute of Airlines And Travel Agency
India12-2005
Skills
- Technical Skills: - Proficient in using Logistics Software (SAP), Salesforce, RF Guns and Microsoft skills, LF/High reach Forklifts and Dangerous Goods Certificate (Road, Air & Rail)
- Teamwork and Collaboration – Working as a good team player as well as with other departments such as procurement and operations
- Communication Skills: Able to provide clear and effective communication with the supplier, carriers and with internal teams either verbally or written mode
- Customer Service Skills: Proven to have great potential in addressing customer inquiries and complaints effectively and ensuring a positive experience
- Multitasking Skills : Able to handle multiple logistics operations simultaneously to increase a quality productivity
Timeline
Service Coordinator
Medtronics, Inc.
05.2024 - Current
Leading Hand
DHL Supply Chain
06.2012 - 08.2024
Trade Asssistant
UGL/Main Train
02.2009 - 05.2012
High School Diploma -
Nehru Higher Secondary School
Diploma in IATA/UFTAA Foundation - Ticketing Course
Institute of Airlines And Travel Agency
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