Antinika Gill
Perth,WA
Summary
Case Management Consultant and Administrator with extensive experience in diverse environments, specialising in overcoming significant barriers and managing complex interpersonal situations. Seeking opportunities to be part of an inclusive and rewarding team to establish a long term career
Overview
5
5
years of professional experience
Work History
Case Management Consultant
Impact Services
Mirrabooka , WA
07.2025 - Current
- Conduct initial assessments of job seekers' skills, goals, barriers, and employment readiness.
- Develop tailored job plans in line with Workforce Australia and the Department of Employment and Workforce Relations.
- Provide one-on-one case management, coaching, and support to assist clients in achieving sustainable employment.
- Deliver job search assistance, including resume assistance, interview preparation, and job matching.
- Identify and address vocational and non-vocational barriers.
- Monitor job seeker compliance with activity and mandatory obligation requirements.
- Record all client interactions with detailed file case notes and validated evidence on company and government systems.
- Lodge and follow up on client placements and progress payments to ensure revenue and accurate recording for Services Australia purposes.
Accounts Associate
Altronics Distributors
PERTH, WA
04.2024 - 09.2024
- Recorded account transactions and maintained up-to-date client information systems.
- Utilized software tools for tracking orders and managing account information efficiently.
- Responded promptly to inquiries from customers regarding payment status or billing questions.
- Updated records and tracking spreadsheets using software.
- Reconciled vendor accounts against purchase order amounts and processed payments accordingly.
- Monitored customer credit limits regularly to minimize risk exposure and maintain healthy cash flow levels.
- Prepared daily, weekly, and monthly reports for management review.
- Provided support to accounting teams on various projects related to account reconciliation and analysis.
- Processed customer payments via phone and invoice processing systems
Receptionist and Gamesmaster
Flight Club Perth
06.2023 - 05.2024
- Organise, book, and prepare reservations and events.
- Process payments for bookings.
- Greet customers in a professional, yet exciting, manner.
- Seat customers, and interchange group bookings in a timely and efficient manner.
- Host events for large groups of people (ranging from 36 pax to 200 pax).
- Keep large groups of people entertained for an extended period of time.
- Public speaking, including (but not limited to) setting up and speaking over a microphone.
Waitress and Bartender
Morley Local Restaurant
09.2022 - 01.2023
- Prepare, serve, and sell cocktails, mixed drinks, bottled, canned and other alcoholic and non-alcoholic beverages, and a variety of coffee beverages such as lattes, cappuccinos and other espresso-based beverages.
- Clean and maintain bar service area, coffee-making area and espresso machine.
- Collect payment for sales and operates cash registers.
- Promote services and products.
- Wash glassware and arranges bottles and glasses.
- Replenishes drink dispensers, shelves, and refrigerators.
- Sell light snacks.
- Select and grinds coffee.
Retail Assistant / Waitress
Smoke Up Café
01.2021 - 12.2021
- Provide customers with menus.
- Take customer orders and relay this to the kitchen.
- Serve food and beverages to customers.
- Listen to any complaints that patrons have and address them appropriately.
- Prepare bills and process payments.
- Restock and shelving.
- Ran a store independently 6 days a week (10am – 7pm Monday – Saturday) – including opening, closing, counting tills and following lock up requirements.
Education
Working With Childrens Check
07-2025
Can be updated as required
National Police Clearance
07-2025
FOOD SAFETY -
DoFoodSafety
Online 01.2024
RSA LICENCE -
Galaxy Training
online 01.2022
GRADUATION OF GRADE 12 -
NORTHAM SENIOR HIGH SCHOOL
Northam, WA10-2021
Manual Drivers Licence
Skills
- Strong communication and interpersonal skills
- High-level organisational skills
- Ability to work toward and achieve set KPIs
- Proficient in most Microsoft applications
- Proficient in Workforce Australia websites and processes
- Strong de-escalation skills and conflict resolution
- Experience handling difficult cohorts, a range of clients, and barriers, including legal and substance abuse barriers
- Ability to work efficiently in a team and individually
- High level of empathy and understanding of different circumstances and barriers
- resilient and adaptable in a fast-paced environment
- Experience managing sensitive information and privacy statements
References
- Michael Cumming, Senior skills management consultant at impact services, 0412 947 154, Michael.cumming@impactservices.com.au
- Damon Khoh, Games Master/ Trainer and Manager, Flight Club Perth, 0468 319 957
- Personal Reference - Jason Dodd, Retired storeman supervisor, Jsdodd@iinet.net.au, 0477 508 868
Timeline
Case Management Consultant
Impact Services
07.2025 - Current
Accounts Associate
Altronics Distributors
04.2024 - 09.2024
Receptionist and Gamesmaster
Flight Club Perth
06.2023 - 05.2024
Waitress and Bartender
Morley Local Restaurant
09.2022 - 01.2023
Retail Assistant / Waitress
Smoke Up Café
01.2021 - 12.2021
Working With Childrens Check
Can be updated as required
National Police Clearance
FOOD SAFETY -
DoFoodSafety
RSA LICENCE -
Galaxy Training
GRADUATION OF GRADE 12 -
NORTHAM SENIOR HIGH SCHOOL
Manual Drivers Licence