Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Antoine Schneider

Sydney,NSW

Summary

Excited and highly motivated about starting a new journey as a barista, with a passion for coffee. Bringing a solid background in customer support, along with great communication skills and teamwork. Completed barista training and excited to dive into the coffee industry to learn and grow.

Ready to start ASAP.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Software Engineer

Airbus Helicopter
Marignane, France
01.2024 - 09.2024
  • Provided customer support, demonstrating communication and active listening in french and in english
  • Analyzed customer and user issues and requirements, showcasing active listening and communication skills
  • Managed infrastructure and implemented monitoring services, requiring attention to detail and multitasking.

Software Engineer

Click & Boat
Paris, France
01.2022 - 12.2022
  • Collaborated with various business units to refine specifications and address needs, demonstrating teamwork and communication skills in french and also in english

Software Engineer

Hellocare
La Ciotat, France
01.2019 - 01.2022
  • Performed statistical analyses and collaborated across departments, highlighting problem-solving and teamwork
  • Helped to do Support Activities during Covid Rush (around 10000 customers per day with 10 persons dedicated to this activity)

Waiter

Crêpe La Tourelle
Troyes, France
01.2018 - 09.2018
  • Customer reception, taking orders, preparation and service of drinks
  • Cleaning work surfaces, bar area, tables

Education

Master of Science - Marketing, Communication, Strategies

UFR Ingémédia
France
06-2019

Skills

  • Teamwork
  • Order Management
  • Food safety understanding
  • High-volume dining
  • Guest Relations Management
  • Food inspection
  • Customer service
  • Cleaning work areas

Certification

SITHFAB025 Prepare and serve espresso coffee

SITFSA005 Use hygienic practices for food safety

Timeline

Software Engineer

Airbus Helicopter
01.2024 - 09.2024

Software Engineer

Click & Boat
01.2022 - 12.2022

Software Engineer

Hellocare
01.2019 - 01.2022

Waiter

Crêpe La Tourelle
01.2018 - 09.2018

Master of Science - Marketing, Communication, Strategies

UFR Ingémédia
Antoine Schneider