Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Antoinette EDwards

Nambucca Heads,NSW

Summary

Dynamic professional with experience at McDonald's and Ngambaga Bindarry Girrwaa Community Service, excelling in customer service and office administration. Proven ability to enhance team performance through effective collaboration and strategic planning. Skilled in data entry and multitasking, consistently achieving departmental goals while fostering a positive work environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
02.2018 - Current
  • Accomplished multiple tasks within established timeframes.
  • Maintained a professional, organised, and safe environment for employees and patrons.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from the management team.
  • Maximised performance by monitoring daily activities and mentoring team members.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Administrative Assistant

Ngambaga Bindarry Girrwaa Community Service
01.2015 - 12.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.

Education

Early Childhood Care And Education

TAFE NSW
NSW
08-2026

High School Diploma -

Bowraville Central School
Bowraville, NSW
12-2018

Business Administration

Novaskill
Nambucca Heads, NSW
12-2018

Skills

  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Data entry
  • Office administration
  • Computer skills
  • Data organization
  • Customer service
  • Verbal communication
  • Schedule management
  • Microsoft office

Certification

  • Certificate 3 Business Studies
  • Undertaking Certificate 3 Early Childhood Teaching

Timeline

Crew Member

McDonald's
02.2018 - Current

Administrative Assistant

Ngambaga Bindarry Girrwaa Community Service
01.2015 - 12.2018

Early Childhood Care And Education

TAFE NSW

High School Diploma -

Bowraville Central School

Business Administration

Novaskill

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Antoinette EDwards