Summary
Overview
Work History
Skills
Systems
Languages
Timeline
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ANTOINETTE LLOYD

Brisbane,QLD

Summary

Experienced Office Management and Administration Professional optimizing productivity, efficiency and service quality across various environments. Articulate communicator, highly dependable, ethical and reliable. Advanced organizational skills. Works effectively with cross-functional teams in ensuring operational and service excellence. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership.

Overview

30
30
years of professional experience

Work History

Office Coordinator

WorkCover Queensland
07.2023 - Current
  • Front Office and Reception – proving professional and friendly service to all external stakeholders, claimants, and contractors
  • Support external visitors with sign in and assist where need to correct locations informing staff member of their visitors in reception
  • Sign out contractor cards and keys where needed and keeping record
  • Help staff with vehicle bookings, sign out vehicle keys and keep record
  • Deal with claimants in responsive and respectful way
  • Helping with claim information
  • Support HR and People Group with daily tasks and requests - Including but not limited to event coordination, project planning and corporate induction assistance, making name tags and setup
  • Assist with meeting room bookings, shuffling people to accommodate all meetings
  • Managing three email inboxes sometimes four
  • Update the staff praise register and help with recognition awards ceremony
  • Assisting the Health and Wellbeing team with CMW Agreements and Ergonomic Reports and Equipment register for special Ergonomic Equipment
  • Welcoming new starters and academy starters, putting together welcome bags, name tags, necessary stationary, access cards
  • Stationary – ordering and making sure there is always in stock – also ordering of First Aid supplies
  • General office maintenance, cleaning, making sure it runs smoothly.

Accounts Assistant

Foodco New Zealand
06.2022 - 03.2023
  • Primarily supporting NZ Finance manager to meet reporting deadlines
  • Provide administration support to General Manager, Operations and Leasing & Development Teams
  • Support franchise with any invoice/statement queries
  • Setup new franchise contracts in computer system and do updates if required
  • Assist franchise with ordering of stock
  • Process monthly debtors (franchise) invoices and statements making sure all payments are off set
  • Processing daily bank transactions
  • Reconcile supplier invoices and statement for various payment dates
  • Operating multiple systems.

Office Manager

Flooring Xtra New Zealand
03.2019 - 06.2022
  • Reporting and collaborating closely with company owner and director
  • Oversaw all office financial and administration duties like bank reconciliations and supplier reconciliations
  • Building good accounts supplier relationships
  • Processing weekly wages for contractors and monthly salaries
  • Logging times against jobs
  • Help with stock take and stock reports
  • Helped with input of new software program specifically written for company
  • Working on multiple computer systems.

Office Manager

Revolution IT New Zealand
07.2015 - 01.2018
  • Reporting to two Owner/Directors of company
  • This was 4 business under one umbrella; main business was IT Solutions; Leasing Equipment; Finance; Cloud
  • Each of these businesses had their own set of accounts, doing multiple bank reconciliations, supplier reconciliations
  • Set up leasing contracts for computer equipment and managing contracts and payments
  • PA to main director
  • Making sure technicians gets send to correct jobs and locations
  • Weekly Payroll
  • General office and admin duties to making things running smoothly.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Account and Office Manager

Endeavor Glass Packaging New Zealand
03.2012 - 07.2015

Administrator

Trico Telecommunications New Zealand
05.2010 - 12.2011

Club Secretary

Onehunga Working Men’s Club New Zealand
08.2008 - 05.2010

Skills

  • Office Management/Administration & Bookkeeping
  • Bank Reconciliations / Accounts Payable/Receivable
  • Front Office and Reception / Customer Services
  • Computer Systems / Stock Ordering – Stock Take
  • Supplier Relationships / Teamwork
  • Time and Task Management / Problem Solving
  • Naturally Organized / Multitasking / Autonomy
  • Communication Skills / Client Relations
  • File Organization / Records Management

Systems

  • MYOB
  • XERO
  • QuickBooks
  • Helix (Integration with Xero)
  • Auto Task (Integration with QuickBooks)
  • Fin Power Financial
  • Microsoft Dynamic – GP
  • M-Files / Abby
  • And various in-house financial software

Languages

Afrikaans
Full Professional
English
Full Professional

Timeline

Office Coordinator

WorkCover Queensland
07.2023 - Current

Accounts Assistant

Foodco New Zealand
06.2022 - 03.2023

Office Manager

Flooring Xtra New Zealand
03.2019 - 06.2022

Office Manager

Revolution IT New Zealand
07.2015 - 01.2018

Account and Office Manager

Endeavor Glass Packaging New Zealand
03.2012 - 07.2015

Administrator

Trico Telecommunications New Zealand
05.2010 - 12.2011

Club Secretary

Onehunga Working Men’s Club New Zealand
08.2008 - 05.2010

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ANTOINETTE LLOYD