Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Anton van Buuren

Brisbane

Summary

Dependable professional with extensive personal maritime experience, and high-volume customer service expertise. Demonstrated ability to perform effectively under pressure in diverse public-facing roles, including federal government and hospitality sectors. Strong interpersonal skills and physical stamina position well for Deckhand / CSO roles at RiverCity Ferries.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Clinic & Grounds Assistant

House of Natural Health
11.2023 - Current

Relevant Skills: Responsible for maintaining clinic grounds and facilities to high standards of presentation and safety; role responsibilities also included:

  • Management of clinic inventory, book-keeping, preparation of herbal medicines, and meeting customers before and after appointments with highly presentable and professional support.

Maths and English Tutor

NumberWorks'nWords Clayfield
03.2023 - Current

Safety and Leadership: Ensuring the safety and supervision of up to four children per session, maintaining strict adherence to child safety protocols and offering support for all customers.

  • Operational Management: Coordinating lesson planning and administrative duties; provides on-job training and support for junior tutors.
  • Customer and Client Communications: Managing ongoing relationships through detailed progress reporting to parents and management.

Food Services Co-Worker

IKEA Logan
12.2022 - 03.2023
  • High-Volume Efficiency: Thrived in a fast-paced, high-pressure kitchen environment during peak seasonal periods.
  • Safety & Hygiene: Executed strict WHS and food safety standards across cooking and food preparation stations.
  • Customer Direct Contact: Maintained a professional demeanor while managing high-volume customer requests.

Customer Service Specialist

Australia Post
05.2022 - 07.2022
  • Inquiry Triage: Managed help-line operations, triaging customer inquiries and achieving resolutions across all Australia Post services.
  • Problem Solving: Rapidly assessed customer needs to provide accurate information and logistical solutions.

Corporate Event Staff

O'Brien Group Australia
04.2021 - 08.2021
  • Stadium Operations: Delivered premium service at The Gabba, including bar stewarding and food services.

Customer Service Specialist (APS4)

Stellar (Services Australia)
07.2020 - 10.2020
  • Regulatory Compliance: Provided high-level service within a complex regulatory framework, handling sensitive inquiries under strict procedural guidelines.

Photographer & Marketing Assistant

University of Melbourne (IH)
04.2019 - 11.2019

Barista

Bobeff Cafe
03.2019 - 11.2019

Education

Queensland Certificate of Education (QCE) -

Queensland Certificate of Education
Brisbane, QLD
12.2018

Skills

  • Customer-Facing Excellence
  • Operational Support
  • Safety & Communication
  • Maritime Passion & Experience

Certification

• Current Queensland Boat License & Jet Ski License.
• Working With Children Check (BlueCard) - Valid until 01/11/28.
• Driving, Current Open Manual Driver's License.
• Technical Readiness, Actively willing to obtain CPR, First Aid (FAC), and Elements of Shipboard Safety (ESS) certifications immediately upon request.

References

  • Richard Best, Acupuncturist / Employer, House of Natural Health, [Insert Contact Details]
  • Sarah Clark, Centre Manager, Numberworks'nWords Clayfield, {details inserted here}

Timeline

Clinic & Grounds Assistant

House of Natural Health
11.2023 - Current

Maths and English Tutor

NumberWorks'nWords Clayfield
03.2023 - Current

Food Services Co-Worker

IKEA Logan
12.2022 - 03.2023

Customer Service Specialist

Australia Post
05.2022 - 07.2022

Corporate Event Staff

O'Brien Group Australia
04.2021 - 08.2021

Customer Service Specialist (APS4)

Stellar (Services Australia)
07.2020 - 10.2020

Photographer & Marketing Assistant

University of Melbourne (IH)
04.2019 - 11.2019

Barista

Bobeff Cafe
03.2019 - 11.2019

Queensland Certificate of Education (QCE) -

Queensland Certificate of Education
Anton van Buuren