Antonela Esraeil

Answered multi-line phone system and enthusiastically greeted callers.

Maintained daily report documents, memos and invoices.

Scheduled appointments and conducted follow-up calls to clients.

• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.