Antonella Commisso
Avondale Heights
Summary
Highly motivated, and dependable professional with strong communication and interpersonal skills. With experience both as a business owner and in my current role as a stock controller, I bring a proactive and solutions-focused approach to every task. I take pride in supporting colleagues, delivering excellent customer service, and consistently meeting or exceeding targets through efficiency and dedication.
Driven by a strong work ethic and a desire to succeed, I welcome new challenges, and I continuously strive to grow and contribute value in any team or environment.
Overview
32
32
years of professional experience
Work History
Stock Controller
Caroline Springs Mazda
Caroline Springs
11.2022 - Current
- Maintaining vehicle stock and daily reporting.
- Organising dealer swaps and stock acquisitions for both new and used vehicles.
- New and used vehicle registrations, transfers, and disposals.
- Creating all internal purchase orders, repair orders, and processing invoices.
- Assisting with various other duties such as reception, daily banking and customer greeting.
- Initial employment was as a receptionist, and I was promoted to the stock controller role approximately two years ago.
Self Employed
La Frutteria Centro
Keilor East
02.2021 - 07.2022
- Family-operated retail and wholesale fruit and vegetable business with my husband and eldest son.
- Day-to-day duties such as serving customers, store preparation/replenishment, and general cleaning.
- Maintaining the highest level of customer service.
Learning Support Teacher (12mth Contract)
St. Michael's Primary School
North Melbourne
01.2021 - 01.2022
- Provided classroom support to Prep students with special needs.
- Worked under the direction and supervision of the classroom teacher.
- Built relationships with students and guardians through active communication and positive feedback.
- Assessed student progress through ongoing formative and summative assessments.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
Learning Support Teacher (12mth Contract)
Our Lady Help of Christians (Primary School)
Brunswick East
01.2020 - 01.2021
- Provided classroom support to Grade 4 students with special needs.
- Worked under the direction and supervision of the classroom teacher.
- Built relationships with students and guardians through active communication and positive feedback.
- Assessed student progress through ongoing formative and summative assessments.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Onsite & Remote learning during COVID
Customer Service Representative
Percepta / Ford Motor Company (Head Office)
Campbellfield
03.2013 - 12.2019
- Both inbound and outbound calls assisting Ford dealers with service warranty claims.
- Following up on claim resolution with the dealer and customer involved.
- Promoted to Case Manager for Ford's Takata Airbag Safety Recall Program.
- Collaborated with Ford dealers to resolve airbag supply issues in a timely manner, and liaised with customers to ensure they were kept up to date with the process.
- Maintained a high level of professionalism when dealing with difficult customers.
Bank Teller
Bank of Melbourne / Westpac
Melbourne
01.1993 - 04.2006
- Duties included: customer service, account management, opening new personal and business accounts, sales, and training new staff members.
- In 1995, I transferred to the Relief Support Team. This allowed me to work in many different branches across Melbourne, thus enhancing my skills and enabling me to adapt to various work environments and roles.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
Education
Certificate IV in Education Support -
EduTrain Australia
Melbourne, VIC06-2021
Certificate of Education - Integration/Teacher Aide -
Monash University
Clayton, VIC09-2013
Double Major in Communication Studies And Women Studies -
VUT - Victoria University of Technology
St Albans, Vic11-1992
VCE -
Ave Maria College
Essendon, VIC12-1989
Skills
- Microsoft Word
- Excel / Outlook
- Communication Skills
- Time management
- Customer service
- Ability to work both autonomously and within a team environment
- Proficiency in Excel, Word, SAP, and Pentana Solutions
Timeline
Stock Controller
Caroline Springs Mazda
11.2022 - Current
Self Employed
La Frutteria Centro
02.2021 - 07.2022
Learning Support Teacher (12mth Contract)
St. Michael's Primary School
01.2021 - 01.2022
Learning Support Teacher (12mth Contract)
Our Lady Help of Christians (Primary School)
01.2020 - 01.2021
Customer Service Representative
Percepta / Ford Motor Company (Head Office)
03.2013 - 12.2019
Bank Teller
Bank of Melbourne / Westpac
01.1993 - 04.2006
Certificate IV in Education Support -
EduTrain Australia
Certificate of Education - Integration/Teacher Aide -
Monash University
Double Major in Communication Studies And Women Studies -
VUT - Victoria University of Technology
VCE -
Ave Maria College
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