Summary
Overview
Work History
Skills
Timeline
Generic

Antonella Pepe

Sunbury,VIC

Summary

To gain a position with a reputable company within the sales industry sector whereby my professional skills can be fully utilised. I have multitude skills and experience within the sales industry and enjoy interacting with customers and building customer relationships. I have excellent communication skills and high level of personal presentation. I’m a bubbly individual, have a flexible approach and positive attitude, enjoy working as part of a team and enjoy a challenge.

Overview

19
19
years of professional experience

Work History

Stylist /Retail Manager /Visual Merchandiser

ZOOBIBI
04.2019 - Current
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organised.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Change and rotate window displays & interior display areas, working with market trends.
  • Select, research and negotiate quality products from current suppliers whilst building strong relationships.
  • Event styling offered for events held on store.

Cafe Manager

Tre Bicchieri
01.2019 - 04.2019
  • Conducting interviews and recruitment of staff.
  • Delegating daily tasks to the team.
  • Creating rosters within a set budget.
  • Training new staff, mentoring and supporting the team.

Business Development Manager

Caffe Trombetta
02.2018 - 09.2018
  • Identify Sales leads.
  • Following up on new business opportunities. Communicating new products to prospective clients.
  • Maintain relationships with current clients
  • Staff Coffee training.
  • Design marketing material.
  • Achieving Sales Targets.
  • Working at Events.
  • Reached out to potential customers via telephone, email, and in-person inquiries.

Sales Consultant

Seed Heritage
11.2017 - 01.2018
  • Welcome and greet customers.
  • Manage point of sale processes.
  • Maintain outstanding store condition and visual merchandising standards.
  • Ensure high levels of customer service.
  • Follow all companies policies and procedures.

Retail Store Manager/Stylist

Ruby Oak Homewares
06.2015 - 11.2017
  • Buying.
  • Building customer relationships.
  • Staff rostering and delegation.
  • Interior Design advice and guidance on product selection.
  • Merchandising.
  • Window display.
  • Customer complaints.
  • Organisation and general maintenance of store.
  • Establish and adhere specific budgets.
  • Capturing client feedback and key learnings (both positive and constructive) to actively influence and deliver ongoing business improvement.

Director

Ferrovia Deli & Fine Foods
10.2010 - 01.2015
  • Owned and managed a successful cafe
  • Develop and implement cafe policies and procedures
  • Marketing & Advertising
  • Sourcing new equipment and other inventories needed
  • Develop action plans for the team to meet operational and organisational objectives
  • Source relevant retail store product and supplies aligned to the business
  • Build and preserve a positive customer experience
  • Pro-active minimisation of business waste (i.e cost, time, resource and product)
  • Active management of rostering, attendance, training, performance and occupational Health & Safety of all direct staff.

Account Sales Manager

Genoa Food Wholesalers
01.2005 - 12.2010
  • Achieving Sales targets.
  • Managing a portfolio of Accounts.
  • Administration as required (Accounts Receivable)
  • Using and existing network of industry contacts to generate new business.
  • Maintaining and expanding relationships with existing clients.
  • Cold calls.
  • Report on market trends, competitor activities, and customer feedback.

Skills

  • Mac, Vend/POS Systems,
  • Photography, Interior Design
  • Creative, Leadership, Team Player, Strong Work Ethic

Character Reference:

Sean Cheshire 0413 132 922

Timeline

Stylist /Retail Manager /Visual Merchandiser

ZOOBIBI
04.2019 - Current

Cafe Manager

Tre Bicchieri
01.2019 - 04.2019

Business Development Manager

Caffe Trombetta
02.2018 - 09.2018

Sales Consultant

Seed Heritage
11.2017 - 01.2018

Retail Store Manager/Stylist

Ruby Oak Homewares
06.2015 - 11.2017

Director

Ferrovia Deli & Fine Foods
10.2010 - 01.2015

Account Sales Manager

Genoa Food Wholesalers
01.2005 - 12.2010

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Antonella Pepe