Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Antonette Barnard

Bow Bowing,NSW

Summary

Experience in Logistics and Freight Forwarding for over 20 years.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Operations Admin Team Leader

UPS PTY LTD
04.2020 - Current
  • Staff Management: leading a team to ensure that they are fully trained, are adhering to job activities, competencies and ensuring KPI's are met.
  • Maintain high standards of process efficiencies and customer experience
  • Compiling and adhering to daily reporting requirements
  • Ensure all core activities are performed each day and in a timely manner
  • Ensure Safe Work Methods are followed at all times in the warehouse and participate in all safety initiatives.
  • Resolve individual and team performance issues in accordance to UPS policy and procedures, and within a timely manner.

Operations Centre Clerk Admin

UPS PTY LTD
08.2010 - 04.2020
  • POD reconciliation
  • Centre reports and Cosy analysis
  • Liaising with customers, drivers and vendors
  • Provide customers with delivery information for traces
  • Liaise with drivers and agent vendors for delivery information
  • Handling incoming customer queries
  • Providing customers with timely and accurate information of UPS products and services
  • Payroll
  • Processing agents vendors timecards
  • Generating drivers manifest daily

Import Tracer Clerk

UPS PTY LTD
02.2000 - 07.2010
  • Providing customers with timely and accurate information on shipment of UPS products and services
  • Resolving customer queries and providing information in timely manner.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Inventory Controller

UPS SCS Australia Pty LTD
10.1997 - 01.2000
  • Completed physical inventory counts each month.
  • Completed daily cycle counts to maintain accuracy of records.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Audited and corrected discrepancies in inventory numbers.
  • Processing inbound and outbound shipments
  • Supervising orders to be despatched on daily basis
  • Booking shipment with courier
  • Following up with defectives with Engineers
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Liaising with USA call centres

Data Entry Administrator

Computer Logistics Solutions (CLS)
02.1997 - 09.1997
  • Audited production reports, tracking data entry and processing errors.
  • Update data using CLS system (CITADEL)
  • Generate despatch reports
  • Transferred written information into databases to maintain consistent, accurate client records and project details

Skills

  • Excellent customer service skills
  • Excellent verbal and written communication
  • Excellent organization
  • Ability to work in team environment
  • Ability to work minimal or no supervision, able to meet deadlines
  • Ability to build effective working relationships across all levels of the organization
  • Excellent attention to details
  • Experience with Microsoft officer product
  • Experience with CARGOWISE 1 systems

Accomplishments

  • Employee of the month "June 2001" for Outstanding Performance in Team work
  • High Five Awards 2011 + 2012

Timeline

Operations Admin Team Leader

UPS PTY LTD
04.2020 - Current

Operations Centre Clerk Admin

UPS PTY LTD
08.2010 - 04.2020

Import Tracer Clerk

UPS PTY LTD
02.2000 - 07.2010

Inventory Controller

UPS SCS Australia Pty LTD
10.1997 - 01.2000

Data Entry Administrator

Computer Logistics Solutions (CLS)
02.1997 - 09.1997

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Antonette Barnard