Summary
Overview
Work History
Education
Skills
Availability
Personal Information
References
Timeline
Generic

Antonia Adlaf

Strathfield,NSW

Summary

Contribute to team success through dedication and hard work, outstanding customer service skills, attention to detail and excellent organisational skills. Eager to learn more about chiropractic care, the spine, and the nervous system to provide informed responses to patient inquiries. Proficient in social media content creation and maintaining a professional, clean practice environment. Reliable, flexible, and committed to supporting both the clinical and administrative aspects of a wellness-oriented practice. Skilled in working under pressure and adapting to new situations and challenges.

Overview

7
7
years of professional experience

Work History

Baby Sitting

01.2018 - Current
  • Provide attentive care and ensuring children’s safety at all times
  • Communicate positively with children and guardians
  • Provide regular updates to parents throughout the evenings
  • Play games and activities such as puzzles, and read books to young children
  • Organise age-appropriate activities and organising the playroom
  • Prepare healthy, age-appropriate snacks and meals
  • Teach children to organise toys, wash hands and share by leading by example

Team Member

St George Bakehouse
08.2022 - 12.2022
  • Ability to communicate effectively in a high-paced environment with a friendly manner
  • Assisted a large volume of customers daily, with a positive attitude and focus on customer satisfaction
  • Anticipated customer needs by proactively addressing common questions and providing solutions, ensuring seamless service
  • Maintained high levels of organisation by ensuring that stock was monitored, stations were prepped, and tasks were completed efficiently
  • Consistently maintained a neat and welcoming environment for customers
  • Adapted quickly to shift changes and varying workloads

Body Sculptor and Assistant

"The Gym"
01.2021 - 01.2022
  • Customer service focused and committed to providing exceptional customer service across all channels - written, phone and direct
  • Accomplished objectives efficiently within the time frame given and carried out administrative duties within the portfolio efficiently and promptly
  • Maintained energy and enthusiasm in a fast-paced environment
  • Offered friendly and efficient service to customers and handled challenging situations with ease
  • Oversaw the cleanliness and aesthetic upkeep of the facility to a high standard
  • Ensured customers felt welcomed, valued and appreciated by answering questions about their procedures
  • Trained and supervised new team members

Team Member

Zambrero Brickworks
01.2020 - 01.2021
  • Communicated effectively with customers to plan large or specialised orders, providing customers with recommendations, samples and responses to particular requests
  • Handled customer enquiries and resolved complaints efficiently, demonstrating strong verbal communication skills and the ability to manage diverse customer requests
  • Effectively multitasked during high-pressure peak hours, managing customer orders, processing transactions, and addressing special requests while maintaining a calm and efficient demeanour, ensuring excellent service delivery in a fast-paced environment
  • Ensured a clean and orderly atmosphere in all areas of the establishment

Team Member

KFC Hindley Street
01.2018 - 01.2019
  • Duties included food service, food handling, money handling, EFTPOS reconciliation, cleaning, training, and maintaining a safe work environment
  • Provided exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
  • Ensured the outlet remained clean, organized, and presentable at all times

Education

Psychology

Western Sydney University Online
01.2026

Adelaide High School
Adelaide
01.2021

North Adelaide Primary School
Adelaide
01.2016

Skills

  • Excellent communicator, strong verbal and written communication skills
  • Quick & eager learner
  • Build genuine rapport with customers
  • Manage and execute responsibilities well
  • Positive attitude
  • Empathy and active listening
  • Friendly and professional phone/email etiquette
  • Effective time management and organisation

Availability

Available for an immediate start.

Personal Information

Citizenship: Australian Citizen

References

Jack Sinko

Manager KFC

m: 0441 141 586


Celmari Bekker

Manager Zambrero

m: 0450 028 003


Beatriz Vrettos

Boss and owner of "The Gym"

m: 0435 267 799


Jad El Banna

Boss and owner of St George Bakehouse

e: jadelbanna@hotmail.com

Timeline

Team Member

St George Bakehouse
08.2022 - 12.2022

Body Sculptor and Assistant

"The Gym"
01.2021 - 01.2022

Team Member

Zambrero Brickworks
01.2020 - 01.2021

Baby Sitting

01.2018 - Current

Team Member

KFC Hindley Street
01.2018 - 01.2019

Psychology

Western Sydney University Online

Adelaide High School

North Adelaide Primary School

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Antonia Adlaf