Antonia Gulino
Niddrie,Australia
Summary
Motivated and adaptable professional with experience in retail and hospitality. Recently gained expertise in Italy and returned to Australia. Thrives in collaborative environments, consistently exceeds expectations while supporting colleagues. Strong organizational skills and proactive problem-solving approach ensure efficient task management and adaptation to diverse responsibilities. Committed to delivering high-quality work and building trust within a team.
Overview
28
28
years of professional experience
Work History
Deli Assistant
Franks Supermarket
09.2024 - 01.2025
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Customer care representative
Il Mercato Centrale
11.2024 - 01.2025
- Cash-related transactions
- Customer assistance (answer questions, provide information about products and services, process payments)
- Administrative tasks, including e-mailing and stocktaking
Packaging Specialist
Aromi Di Campo
01.2020 - 01.2023
- Weighed and packed fresh herbs in a temperature-controlled environment, ensuring quality and freshness
- Adhered to safety and hygiene protocols
- Collaborated with team members to meet daily production goals and ensure timely order fulfilment
Assistant Chef
Camuri Restaurant
01.2018 - 01.2020
- Assisted in preparing high-end dishes, contributing to the restaurant's acclaimed menu
- Prepped ingredients with precision and ensured kitchen cleanliness and organization in adherence to health and safety regulations
- Specialized in dessert making, maintaining high standards of quality and presentation
Bed & Breakfast Manager
Tenuta Cammarana
01.2005 - 01.2018
- Managed day-to-day operations of a luxury bed and breakfast, ensuring high standards of service and guest satisfaction
- Maintained guest rooms to an exceptional standard, including cleaning, redecorating, and refreshing amenities
- Welcomed guests, handled reservations, and provided personalized services
Sales Assistant
Cacharel
01.1999 - 01.2000
- Provided exceptional customer service, assisting clients with their purchases of high-end clothing
- Maintained visual merchandising standards and efficiently processed transactions
Owner/Manager
Enfant Terrible
01.1997 - 01.1999
- Managed daily operations, ensuring a welcoming atmosphere and high levels of customer satisfaction
- Created and prepared all menu items, maintaining quality and consistency
- Led and motivated a team of employees, with responsibilities for training, scheduling, and performance management
- Oversaw financial aspects of the business, including budgeting, payroll, and inventory control
Education
Computer Basics -
03.2025
FSH Food Safety Handler -
11.2024
Raw Food Chef -
05.2014
Skills
- Skilled Professional
- Precision in Tasks
- Clear Verbal Communication
- Client Support
- Collaborative Teamwork
Languages
English
Italian
Introduction
I am a highly motivated and adaptable professional recently returned to Australia after gaining valuable experience in Italy in the retail and hospitality sectors. I have proven ability to thrive in collaborative environments, consistently exceeding expectations while providing support to colleagues. I have strong organizational skills and a proactive approach to problem-solving which ensure efficient task management and adaptation to diverse responsibilities. I am dedicated to delivering high-quality work and building trust within a team.
Timeline
Customer care representative
Il Mercato Centrale
11.2024 - 01.2025
Deli Assistant
Franks Supermarket
09.2024 - 01.2025
Packaging Specialist
Aromi Di Campo
01.2020 - 01.2023
Assistant Chef
Camuri Restaurant
01.2018 - 01.2020
Bed & Breakfast Manager
Tenuta Cammarana
01.2005 - 01.2018
Sales Assistant
Cacharel
01.1999 - 01.2000
Owner/Manager
Enfant Terrible
01.1997 - 01.1999
FSH Food Safety Handler -
Computer Basics -
Raw Food Chef -
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