Summary
Overview
Work History
Education
Skills
References
Timeline
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Antonia Heath

Southport,QLD

Summary

Dynamic professional with a proven track record in high-pressure environments, notably at Sensory Space. Excelled in item selection and team collaboration, ensuring accurate and timely order fulfillment. Skilled in forklift operation and adept at enhancing workplace organization, I consistently delivered exceptional customer service, contributing to significant process improvements.

Overview

14
14
years of professional experience

Work History

Picker Packer

Sensory Space
Molendinar, QLD
04.2021 - Current
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • High pressure volume as it was a children's toy store also dealing with NDIS customers especially at Christmas time.
  • Creating packs for customers
  • Retail/Serving in display store
  • Leading a team and making sure orders are correct and sent out

Retail Assistant

Redrat Clothing
Manurewa, Auckland
06.2017 - 04.2018
  • My focus here was providing exceptional customer service and assisting to customers’ needs
  • Cash handling
  • Sales
  • Debt collecting
  • Communication coordinator for inbound/outbound phone calls
  • Merchandize
  • Door knocking

Retail Assistant

St Vincent OP shop
Marsden
11.2015 - 03.2016
  • My responsibility in this role was sorting out clothing and serving customers on the floor and over the counter
  • Customer Service
  • Cash Handling
  • Merchandizing

Making Pizzas/Senior Customer Service Representative

pizza hut
Masterton, NZ
07.2011 - 05.2015

Education

NCEA 1 -

Glenfield College

NCEA 2 -

Chanel College

Skills

  • Item selection
  • Inventory error correction
  • Order ticket reading
  • Box building and packing
  • Forklift operation
  • Record keeping
  • Order verification
  • Team collaboration
  • Packing materials
  • Warehouse safety
  • Workplace organization
  • Shipping and receiving
  • Work order processing

References

  • David Elazegui, Redrat Manager, 0210729018
  • Chris Appleton, ST Vincent Op Shop Manager, 00614 3128 6505

Timeline

Picker Packer

Sensory Space
04.2021 - Current

Retail Assistant

Redrat Clothing
06.2017 - 04.2018

Retail Assistant

St Vincent OP shop
11.2015 - 03.2016

Making Pizzas/Senior Customer Service Representative

pizza hut
07.2011 - 05.2015

NCEA 1 -

Glenfield College

NCEA 2 -

Chanel College

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Antonia Heath