Antonia Tachos
SA
Summary
I'm a positive, friendly and experienced in receptionist and customer service.
I have excellent communication skills, organized and dedicated. I have a keen eye for attention to details. Self-motivated work ethic to perform effectively in independent or team environments.
.
Overview
37
37
years of professional experience
Work History
Administrative Assistant
Infin8care, The Churchill Retreat
01.2016 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to management, staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment amongst colleagues.
Sales Assistant
Myer
05.1991 - 09.2016
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Executed visual merchandising strategies to attract customers and drive sales.
Sales Assistant
Betts And Betts
11.1986 - 04.1991
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
High School Diploma -
Mary McKillop College
Kensington, SA1986
Skills
- Customer Service
- Data Entry
- Computer Skills
- Administrative Support
- Filing
- Microsoft Word
- Customer and client relations
- Reliable and Responsible
- Microsoft Outlook
- Dedicated Team Player
- Professional and mature
- Product Merchandising
REFEREES
Jo Piacquadio
Facility Manager-The Churchill Retreat
churhillfm@infin8care.com.au
0412 640 138
Janelle Tricker
Senior Administration Officer
0419 599 551
Timeline
Administrative Assistant
Infin8care, The Churchill Retreat
01.2016 - 02.2024
Sales Assistant
Myer
05.1991 - 09.2016
Sales Assistant
Betts And Betts
11.1986 - 04.1991
High School Diploma -
Mary McKillop College
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