Antonia Thomas
Gold Coast,QLD
Summary
Dynamic Senior Sales Executive with a proven track record excelling in client relationship management and strategic planning. Spearheaded initiatives that surpassed sales targets and cultivated lasting partnerships, leveraging negotiation expertise and team development skills. Achieved significant client base growth by delivering customized solutions and fostering trust.
Overview
11
11
years of professional experience
Work History
Senior Sales Executive
Cosmeditour
01.2024 - Current
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
Business Development Manager
Salescorp Marketing Solutions
01.2023 - 12.2023
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Sales, Logistics Manager
Pilates World
01.2021 - 12.2022
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
Personal Assistant
Shaye Chapman Lawyers
08.2017 - 11.2021
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Attended meetings, took notes and tracked action items.
Retail Business Owner
Anuk
05.2013 - 06.2018
- Developed strong relationships with vendors, negotiating favorable terms for product purchases and deliveries.
- Organized successful in-store events to drive foot traffic and boost sales during key periods throughout the year.
- Launched an e-commerce platform to reach new customers and increase overall revenue.
- Maintained a visually appealing store layout that encouraged browsing and increased the average transaction value.
- Implemented a robust point-of-sale system that improved transaction accuracy and streamlined store operations.
- Hired trained, and supervised a team of staff members to maintain a high standard of customer service and productivity.
- Managed inventory efficiently, ensuring optimal stock levels and minimizing waste.
Education
Diploma Of Leadership And Management -
TAFE Queensland
Ashmore, QLDMatriculation -
Somerset College
Mudgeeraba, QLDBachelor Of Arts - Linguistics
Macquarie University
Sydney, NSW09.2004
Skills
- Sales Development
- Client Relationship Management
- Adaptability
- Negotiation expertise
- Strategic Planning
- Team Development
- Client Account Management
- Database Management
- Cold-calling
Languages
Italian
Limited Working
References
Please contact for references
Timeline
Senior Sales Executive
Cosmeditour
01.2024 - Current
Business Development Manager
Salescorp Marketing Solutions
01.2023 - 12.2023
Sales, Logistics Manager
Pilates World
01.2021 - 12.2022
Personal Assistant
Shaye Chapman Lawyers
08.2017 - 11.2021
Retail Business Owner
Anuk
05.2013 - 06.2018
Diploma Of Leadership And Management -
TAFE Queensland
Matriculation -
Somerset College
Bachelor Of Arts - Linguistics
Macquarie University
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