Hi, I’m
Antonia Torcasio
Faulconbridge,NSW
Summary
Junior Receptionist who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Quality-focused Junior Receptionist committed to approaching administrative tasks with tenacity and attention to detail.
Overview
7
years of professional experience
Work History
CENTURY 21 Lower MountainsBlaxland, NSW
Admin
06.2018 - Current
Job overview
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Assisted administrative team members with completing daily tasks in order to maintain a smooth workflow.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Helped distribute employee notices and mail around the office.
- Wrote professional memorandum, letters and marketing copy.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Greeted customers and visitors in-person and via telephone calls.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
- Managed office supplies, vendors, organization and upkeep.
Chapmans Real Estate Sydney , Springwood
Administrative Assistant
05.2018 - 06.2018
Job overview
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Updated tracking spreadsheets with the latest [Type] and [Type] information.
- Maintained a clean reception area, including lounge and associated areas.
Buckland Aged Care ServicesSpringwood, NSW
Office work
10.2017 - 11.2017
Job overview
- Analyzed departmental documents for appropriate distribution and filing.
- Verified data integrity and accuracy.
- Responded to customer requests via telephone and email.
- Copied, logged and scanned supporting documentation.
- Entered details such as payments, account information and call logs into the computer system.
Travel Associates Sydney , Penrith
Administration Assistant
06.2017 - 10.2017
Job overview
- Assisted administrative team members with completing daily tasks in order to maintain a smooth workflow.
- Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
- Maintained a clean reception area, including lounge and associated areas.
- Input all documents into the records management system.
- Oversaw inventory and office supply purchases.
- Answered telephone inquiries from clients, vendors and the public.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
Springwood Neighbourhood Centre Cooperative LtdSpringwood, NSW
Receptionist
03.2017 - 04.2017
Job overview
- Answered telephone inquiries from clients, vendors and the public.
- Corresponded with clients through email, telephone, or postal mail.
- Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Cassiopeia CoffeeSpringwood, NSW
Barista
02.2017 - 03.2017
Job overview
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils and seating areas daily.
Salvos StoresSpringwood, NSW
Retail Assistant
03.2017 - 03.2017
Job overview
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Recommended merchandise to customers based on their needs and preferences.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Welcomed customers into the store and helped them locate items.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Answered customer telephone calls promptly and in an appropriate manner.
- Cleaned and organized the store, including the checkout desk and displays.
- Stocked and replenished merchandise according to store merchandising layouts.
- Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
Education
Winmalee High SchoolWinmalee, NSW
High School Diploma
2016
Skills
-
- Greeting visitors
- Organizing mail
- Microsoft Word expertise
- Database administration
- Answering incoming calls
- Punctual
- Faxing paperwork
- Research skills
- Sorting mail
- Personable and outgoing
- Multi-line telephone systems
- Excellent communication skills
- Restocking supplies
Timeline
Admin
CENTURY 21 Lower Mountains
06.2018 - Current
Administrative Assistant
Chapmans Real Estate
05.2018 - 06.2018
Office work
Buckland Aged Care Services
10.2017 - 11.2017
Administration Assistant
Travel Associates
06.2017 - 10.2017
Receptionist
Springwood Neighbourhood Centre Cooperative Ltd
03.2017 - 04.2017
Retail Assistant
Salvos Stores
03.2017 - 03.2017
Barista
Cassiopeia Coffee
02.2017 - 03.2017
Winmalee High School
High School Diploma
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