Antonia Eva Filipic
Leppington,NSW
Summary
I am seeking a position that will challenge, complement, and reward my efforts in a working environment, that which will also best utilize my extensive people skills, past experience and professional demeanour.
Overview
5
5
years of professional experience
Work History
Finance Receptionist
Top Step Finance
2021.01 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Retail Worker
Robinia Town centre
2019.07 - 2020.12
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Family Babysitter
Family Members
2019.02 - 2020.07
- Monitored children's play activities to verify safety.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age appropriate snacks and meals
Education
Certificate III in Business -
Strategix Training Group Pty Ltd
Sydney, NSW08.2023
High School Diploma -
Robinia State High School
Robina, QLD12.2020
Year 7, 8 And Year 9 -
Bossley Park High School
Sydney, NSW12.2017
Kindergarten To Year 6 -
Cecil Hills Public School
Sydney, NSW 217112.2014
No Degree -
Reflections Kindergarten Preschool
Bonnyrigg Heights, NSW 217712.2007
Skills
- Excellent communication skills
- Customer Service
- Multi-Line Phone Systems
- Typing Speed 64.6 WPM
- Database Administration
- Project Management
- Scheduling
- Computer software, word, PowerPoint, excel
Hobbies & Interest
• Tennis
• Working out/ exercising
• Playing Chess
• Walking
• Reading
• Languages
• Travelling
• Fitness
• Painting
• Photography
• Cooking
Personal Qualities
• Well presented.
• Professional customer service
• Good communication skills
• Polite and patient
• Friendly and speedy
• Enjoy working with people and excel in a team environment.
References
References are available upon request.
Timeline
Finance Receptionist
Top Step Finance
2021.01 - Current
Retail Worker
Robinia Town centre
2019.07 - 2020.12
Family Babysitter
Family Members
2019.02 - 2020.07
Certificate III in Business -
Strategix Training Group Pty Ltd
High School Diploma -
Robinia State High School
Year 7, 8 And Year 9 -
Bossley Park High School
Kindergarten To Year 6 -
Cecil Hills Public School
No Degree -
Reflections Kindergarten Preschool
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