Antonie Pearce-Thurston
Queenstown,TAS
Overview
6
6
years of professional experience
Work History
Stock Manager/Supervisor
Railway IGA Supermarket
7467
08.2022 - Current
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Set up displays of merchandise to market new products to customers.
- Implemented effective stock rotation strategies to minimize waste and maintain product freshness.
- Reduced waste by closely monitoring stock shelf life and rotating products accordingly.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Store Team Member
Evans IGA Supermarket
7467
11.2021 - 08.2022
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Organized backroom supplies, improving efficiency in restocking efforts.
- Improved store safety by adhering to protocols and conducting regular checks.
Store Team Member
SRT Logistics
Hobart
10.2019 - 11.2021
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Set up displays of merchandise to market new products to customers.
- Implemented effective stock rotation strategies to minimize waste and maintain product freshness.
- Reduced waste by closely monitoring stock shelf life and rotating products accordingly.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
Jordan River Learning Federation Senior
Hobart, TASSkills
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliable
- Excellent communication
- Critical thinker
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Heavy lifting
- Honest
- Reliable
Refrence
Briony Temby
Manager Railway IGA Supermarket
0418 341 314
Timeline
Stock Manager/Supervisor
Railway IGA Supermarket
08.2022 - Current
Store Team Member
Evans IGA Supermarket
11.2021 - 08.2022
Store Team Member
SRT Logistics
10.2019 - 11.2021
Jordan River Learning Federation Senior