Antonio Bernabe
North Melbourne
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
Munchkin and Bear
11.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Private Tutor
Self Employed
01.2023 - 01.2025
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Met with parents to discuss student progress and address concerns.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
Cafe Server
The Coffee Club
02.2019 - 10.2022
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
Football Coach
Brisbane Boys College
01.2021 - 06.2021
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
Education
High School Diploma -
Queensland Academy For Science And Mathematics
Brisbane, QLD11-2024
Skills
- Customer service
- Individualized instruction
- Reliability and punctuality
- Training exercises
- Teamwork and collaboration
- Time management
- Cleanliness maintenance
- Team bonding
- Problem-solving skills
Timeline
Sales Associate
Munchkin and Bear
11.2024 - 02.2025
Private Tutor
Self Employed
01.2023 - 01.2025
Football Coach
Brisbane Boys College
01.2021 - 06.2021
Cafe Server
The Coffee Club
02.2019 - 10.2022
High School Diploma -
Queensland Academy For Science And Mathematics
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