Experienced Project officer and Resource planner adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Officer, Quality and System Performance
Cancer Institute NSW
06.2022 - Current
Responsibilities include supporting project leads and managers in developing and monitoring of project plans, coordinating resources, and monitoring milestones and deliverables
Monitor and reporting on project progress, mitigate critical project risks and ensure accessibility of quality information and record keeping
Prepare and maintain project documentation, including, timelines, technical, meeting minutes and key performance indicator lists to ensure accurate information is accessible to all relevant stakeholders
Supporting graphic designers in implementation and evaluation process of report production
Liaise with internal and external stakeholders to ensure all project needs are in line with established objectives
Managing Reporting of Better Cancer Outcomes portal including access requests and uploading of reports
Delivery of supplementary reports for targeted stakeholders
Managing Reporting of Better Cancer Outcomes inbox in relations to data and report queries.
Roster Planning Lead - Pandemic Response Coordination Team
Ministry of health
08.2021 - 06.2022
Responsible for collation and publication of Public Health response branch roster in accordance with roster best practice guidelines
(Including roster build, document integrity, quality checks and publication)
Manage and oversee relationships with key stakeholders in PHRB teams including Executives
Oversee rostering function and is responsible for approving rosters
Special projects in conjunction with Onboarding workgroup including timesheet verification and workforce planning
Assisting with recruitment activities e.g., EOI responses, CV reviews, interviews, and approvals
Accurately pre-planning and recording overtime as required by workload demand
Actioning and responding to emails, phone calls and correspondence in relation to Planning, Leave and Payroll queries.
Operational Manager/Project Supervisor
Star Aviation Services
01.2021 - 08.2021
Assist in operational transition associated with Qantas
Stakeholder management
Ensure flow of communication between relevant Qantas stakeholders and Star Aviation is working effectively
Implementation of (Software solutions for Airports) Groundstar into Star Aviation business
Roll-out and train all staff in operational systems used with regards to resource/task allocating including implementing processes around accessing of other information provided to assist in resource/task allocating
Review of information from other stakeholders (engineers) to assist on determining processes
Ensure staff are competent in the use of task allocating tools, resource gathering, and in priority of attending to tasks without impact to Star Aviation and its customers.
Resource Planner
Qantas Airways
10.2017 - 01.2021
Rostering, planning, monitoring, and adjusting optimum utilization of staff to ensure achievement of both financial and service KPI's contained in the Industrial Agreement
Accurately pre-planning, allocating and recording overtime and part-time extensions as required by workload demand
Contributing to reducing Airport resourcing costs; Managing post day of operations processing
Analyze and evaluate day of operations
Actioning and responding to emails, phone calls and correspondence in relation to Planning, Leave and Payroll queries.
Created customized reports detailing project progress and resource consumption rates, providing valuable insights for decision-makers regarding ongoing initiatives'' effectiveness.
Resource Allocator
Qantas Airways
04.2015 - 10.2017
Administer staff/roster movements and allocation of labor on day of operation
Coordinate staffing levels through changes in operation demand and labor supply
Liaise with operational managers daily to coordinate daily staffing levels
Ensuring correct approval and compliance with all EBA, Safety requirements
Provide solutions today of operations labor gaps through considering prescribed options and identifying most cost-effective solution
Update workforce planning systems to provide accurate data and employee Shift information
Work with operations and other members of team to accomplish business objectives
Delivery of high level of customer service to internal/external customers.
Project Lead
Qantas Airways Engineering
01.2014 - 04.2015
Facilitate and co-ordinate industry first embodiment of all Qantas tailed aircraft with Radio Frequency Identification labeled life jackets for the purpose of presence and expiry checks in accordance with CASA regulations
Liaise with all levels of stall including Tech Services, Project designs, maintenance Operations control, Qantas IT services, planning, and Eastern Aero Marine engineers for the purpose of introducing more costs and manual handling effective way to carry out life jacket inspections.
Streamlined project management processes by implementing Agile methodologies and improving team communication.
Skills
Safety processes and procedures
Training and Development – Ability to train and mentor leaders to effectively manage change
People Leadership – Identify and build capability by coaching, mentoring, and managing performance and encourage positive behaviors
Effective Communication – Build positive relationships with team and partner areas Engineering, Catering, Fleet presentation, International Operations Control
Certification
Leadership Fundamentals for new managers.
Practice informally managing performance.
Pest management technician National Certificate.
Modify environment to manage pests.
Apply pesticide to manage pests (Aircraft).
Maintain equipment and chemical storage.
Return to work co-coordinator.
People manager Module 1 Leadership.
Course in OH&S consultation.
Effective learning train small groups.
Programs Applications
IRoster
GroundStar
Microsoft word/excel.
Maintenix MXI
Emcost
GDP
Teams
CINSW Integration/ Dashboard
Kentico
Content Manager
References
On request
Timeline
Project Officer, Quality and System Performance
Cancer Institute NSW
06.2022 - Current
Roster Planning Lead - Pandemic Response Coordination Team
Ministry of health
08.2021 - 06.2022
Operational Manager/Project Supervisor
Star Aviation Services
01.2021 - 08.2021
Resource Planner
Qantas Airways
10.2017 - 01.2021
Resource Allocator
Qantas Airways
04.2015 - 10.2017
Project Lead
Qantas Airways Engineering
01.2014 - 04.2015
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