Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Training
Additional Information
Timeline
Generic

ANTONIO MARCOS

Bentleigh East,VIC

Summary

Dedicated Sales Consultant with a highly interest in design and expertise in the Bathroom industry. Highly motivated with high organization skills. Proven ability to establish rapport with clients and exceed company revenue. Reliable and driven, with strong organization skills, time management and prioritization abilities. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

3
3
years of professional experience

Work History

Showroom Sales Consultant

The English Tapware Company
03.2022 - Current
  • Manage customer inquiries from showroom visits, telephone, emails, online orders & lead times.
  • Processing quotes/sales for Hardware suppliers (Armac Martin/Joseph Gilles)
  • Project managing client orders & account management
  • Appointments with clients on-site and managing loans
  • Boosted showroom sales by providing exceptional customer service and product knowledge to clients.
  • Processed transactions accurately while adhering to company policies regarding returns, exchanges, and payment methods.
  • Contributed to positive work environment through excellent teamwork and communication with colleagues.
  • Handled client inquiries efficiently by utilizing expert product knowledge and problem-solving skills for successful outcomes.
  • Managed efficient cash register operations.
  • Participated in ongoing professional development, staying informed of industry trends and best practices to enhance sales performance and customer satisfaction.
  • Increased client satisfaction by addressing their needs and concerns promptly and professionally.
  • Assisted in training new team members on showroom procedures, sales techniques, and product information.

Sales Consultant

AJAR furniture
11.2022 - 03.2023
  • Sales & quote processing for residential, trade, retail clients
  • Specifying jobs and tenders for upcoming projects
  • Fielding sales enquiries and working closely with clients and propose products to their design concept
  • Managing samples library and liaising with clients, supplies for distributing samples and managing library
  • Preparation of client presentations, including sample selections, layouts and mood boards
  • Weekly changed of showroom furniture display.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Assistant Manager

Highgrove Bathrooms
02.2022 - 03.2023
  • Stock control availability, and weekly stock ordering through company's system
  • Exceeding personal performance and achieving store monthly budget
  • Processing and following warranty claims and procedures
  • Brief and train new staff on new products, visual merchandising, assembling of new products, and managing warranties
  • Processing warehouse transfers between stores to meet customer demands
  • Booking and organizing freight with several transport companies.
  • Liaising with retail, architects and interior designers
  • Dealing with any customer dissatisfaction or disputes
  • Assist customers with sales enquiries and product selection
  • Ensure high levels of customer satisfaction
  • Maintain outstanding store condition and visual merchandising standards assist with stock transfers and stock ordering.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Increased client satisfaction by addressing their needs and concerns promptly and professionally.
  • Provided comprehensive support during promotional events, contributing to increased sales and foot traffic in showroom.

Education

Sketchup Advance Module -

Interior Design Institute
Melbourne, VIC
10.2024

Certificate Interior Designer -

Interior Design Institute
Melbourne, VIC
06.2024

Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Team working
  • Efficiency work
  • Multitask
  • Interior Design
  • Bathroom Design
  • Administration
  • Quick Learner
  • Adaptability
  • SketchUP
  • Dynamics Nav 365
  • Ensuite
  • Microsoft Nav

Languages

English
Spanish

Personal Information

Showroom sales consultant | Interior Design

Training

  • Certificate IV in business administration - Set solutions
  • Certificate I in Business Admin - Exchange Group
  • Certificate III in warehouse operations - Warehouse training Australia

Additional Information

  • www.linkedin.com/in/amarcos79
  • www.instagram/chromatone_Interiors

Timeline

Sales Consultant

AJAR furniture
11.2022 - 03.2023

Showroom Sales Consultant

The English Tapware Company
03.2022 - Current

Assistant Manager

Highgrove Bathrooms
02.2022 - 03.2023

Sketchup Advance Module -

Interior Design Institute

Certificate Interior Designer -

Interior Design Institute

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ANTONIO MARCOS