Antonio Musitano
Queanbeyan,NSW
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Small Business Owner
La Cena Pty. Ltd.
10.2021 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Interviewed and hired ideal candidates to assist with logistics and tasks of business.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Manager
Zucchini Brothers
07.2019 - 09.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Flooring Installer
Canberra Floorcraft Pty. Ltd.
11.2015 - 06.2019
- Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
- Utilized saws, nail guns and routers to safely complete flooring installation projects.
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
- Installed floor coverings and edgings, using thresholds and carpet bindings to complete finish work.
- Professionally sanded and sealed floors to complete installation process.
- Applied adhesive substances to properly secure flooring and support longevity.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
Pastry Chef
Pasticceria Chiara
10.2008 - 12.2012
- Maintained well-organized mise en place to keep work consistent.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
- Personalized creations for holidays, weddings, graduations, and personal events.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared dough for variety of pastries, cakes and breads.
Skills
- Employee Timesheet Processing
- Finance and Accounting Oversight
- Business Growth and Retention
- Financial Planning
- Small Business Sales Transactions
Timeline
Small Business Owner
La Cena Pty. Ltd.
10.2021 - Current
Manager
Zucchini Brothers
07.2019 - 09.2021
Flooring Installer
Canberra Floorcraft Pty. Ltd.
11.2015 - 06.2019
Pastry Chef
Pasticceria Chiara
10.2008 - 12.2012
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