Antonios Kfoury
Sydney,NSW
Summary
Accomplished Supervisor at The Coffee Emporium, adept in staff management and enhancing customer satisfaction. Leveraged multitasking and employee motivation skills to increase team productivity significantly. Proven track record in goal-oriented environments, excelling in training and mentoring, while ensuring operational excellence across diverse roles in hospitality and healthcare sectors.
Overview
10
10
years of professional experience
Work History
Supervisor
The Coffee Emporium
2022.08 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Bartender and Shift Manager
Grain’d Cafe
2020.06 - 2022.07
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waiter and Barista
George’s Cafe
2018.10 - 2020.05
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Nurse
SZUMC Hospital
2014.08 - 2018.05
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Education
Bachelor Of Nursing - Nursing
Lebanese German University
Jounieh Lebanon 06.2017
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Multitasking
- Good customer service
- Positive attitude
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Professional Working
Timeline
Supervisor
The Coffee Emporium
2022.08 - Current
Bartender and Shift Manager
Grain’d Cafe
2020.06 - 2022.07
Waiter and Barista
George’s Cafe
2018.10 - 2020.05
Nurse
SZUMC Hospital
2014.08 - 2018.05
Bachelor Of Nursing - Nursing
Lebanese German University
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