Antonios Pasalis
Huntingdale
Summary
Relocated from Greece to Australia in February 2021. I' m currently working as a Customer Service Agent at Coles.
Residential Staff Member and Shelter Allocation Assistant with 5 years of hands-on experience in supporting the needs, interests and the rights of unaccompanied asylum – seeking children and families.
Recognized for encouraging residents to live life independently by engaging in activities and dialogue. Well-equipped with patience and stamina to handle adverse situations.
Engaged in culturally safe practices, work with vulnerable families from diverse backgrounds impacted by trauma.
Experienced working with other key organizations, police, lawyers and a multidisciplinary team, consistent of social workers, psychologists and medical professionals.
Overview
18
18
years of professional experience
Work History
Customer Service Agent
Coles Supermarket
07.2021 - Current
- Delivering Coles orders to customers
- Assisting with packing orders and
loading the Coles vehicles - Organizing click and collect for
customers
Residential Staff Member
Illiaktida AMKE
12.2017 - 02.2021
- Providing high level of supervision to
unaccompanied asylum- seeking young
people and children residing in the
iliaktida AMKE group homes - Ensuring duty of care is at all times
undertaken in a professional and
culturally safe manner - Supporting unaccompanied asylum seeking
children and young people
access health services, counselling and
integrate into the local community - Working in collaboration with other key
organisations, police, lawyers and a
multidisciplinary team
NFI Distributor and Shelter Allocation Assistant
Samaritan's Purse International Relief
01.2016 - 10.2017
- Distribution of emergency relief
packages to asylum seeking refugees in
various locations in Greece - Completing individual and site specific
assessments to identify needs - Tracking of purchase requests and
purchase orders, deliveries and ensuring
quality control - Preparing invoices, providing regular
analysis and reports - Ensuring ongoing partnerships, liaising
and and collaborating with relevant local
authorities and other key stakeholders
Supply and Distribution Manager
Ptinotrofeia IKE
06.2005 - 12.2015
Education
Cambridge English C1 Advanced - English
Cambridge University
United Kingdom06.2023
Bachelor of Science - Cultural Technology And Communication
University of The Aegean
Lesvos Island, Greece11.2010
Skills
- Creative problem-solving
- Interpersonal skills
- Time management
- Organizational and planning skill
- Efficiency and reliability
Languages
Greek
Native or Bilingual
Timeline
Customer Service Agent
Coles Supermarket
07.2021 - Current
Residential Staff Member
Illiaktida AMKE
12.2017 - 02.2021
NFI Distributor and Shelter Allocation Assistant
Samaritan's Purse International Relief
01.2016 - 10.2017
Supply and Distribution Manager
Ptinotrofeia IKE
06.2005 - 12.2015
Cambridge English C1 Advanced - English
Cambridge University
Bachelor of Science - Cultural Technology And Communication
University of The Aegean