Dependable individual with experience in managing branch operations and enhancing customer loyalty. Eager to pursue full-time opportunities in warehousing, sales and management to further develop leadership skills and contribute to team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Branch Supervisor
Cutting Edges
Welshpool, Western Australia
11.2020 - Current
Supervised daily branch operations to ensure compliance with company policies.
Coordinated customer service initiatives, enhancing client satisfaction and loyalty.
Provided guidance and support to branch staff in daily operations.
Identified and recommended improvements for operational efficiency at branch level.
Reviewed employees' work to ensure adherence to quality standards and proper procedures.
Discussed job performance problems with employees, identifying causes and issues to find solutions.
Managed inventory levels using company software for optimal stock control.
Analyzed customer data to identify trends in customer behavior.
Warehouse Worker
Dulux
Welshpool, Western Australia
05.2020 - 11.2020
Loaded and unloaded cargo from trucks and shipping containers, maintaining workflow and inventory accuracy.
Operated forklifts to transport goods, ensuring optimal placement and accessibility throughout the warehouse.
Collaborated with team members to achieve daily shipping and receiving goals, enhancing overall team productivity.
Followed established guidelines for picking orders accurately.
Warehouse Worker
Perth Airport
Perth , Western Australia
10.2018 - 03.2020
Ensured safety compliance by maintaining a clean and organized work area.
Executed loading and unloading of trucks using hand-trucks, pallet jacks, and forklifts to streamline operations.
Loaded and unloaded cargo from trucks and shipping containers.
Operated forklifts to transport goods efficiently throughout the warehouse.
Collaborated with team members to consistently achieve daily shipping and receiving goals.
Organized and grouped various product types for efficient loading.
Operated scanners, computers, and other equipment to track orders.
Education
Certificate - Business
Ellenbrook Secondary College
Ellenbrook
11-2016
Statement of Attainment - Provide Responsible Service of Alcohol
Hospitality Institute of Australasia
09-2016
Skills
Logistics coordination
Inventory management
Staff training
Leadership capabilities
Customer-focused approach
Team collaboration
Innovative problem solving
Ability to work under pressure
Dependable work ethic
Integrity and loyalty
Certification
Statement of Attainment, Hospitality Institute of Australasia, 07/09/16, 00094020, Has attained SITHFAB201 Provide Responsible Service of Alcohol. These competencies form part of SIT30713 Certificate III in Hospitality.
Hobbies and Interests
Golf
Basketball
Working with computers
References
Rob Iredell, 0418 191 287, Cutting Edges WA manager
Branch Supervisor at Island Mobile Hire Cars & Group of Companies - Goroka BranchBranch Supervisor at Island Mobile Hire Cars & Group of Companies - Goroka Branch