Antony jones

Team Leader

haywards landscape services

04.2016 - Current

Managed scheduling and resource allocation for multiple landscape installations.
Trained new team members on safety protocols and equipment usage.
Oversaw quality control of landscaping work to ensure client satisfaction.
Collaborated with clients to understand project requirements and expectations.
Implemented best practices for efficient workflow and task delegation.
Conducted regular site inspections to monitor progress and address issues.
Maintained inventory of tools and supplies for landscape services management.
Maintained a positive work environment that promoted collaboration between team members.
Offered training and support to keep team members motivated and working toward objectives.
Delegated daily tasks to team members to optimize group productivity.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Participated in regular meetings with senior leadership to provide updates on team progress.
Monitored daily workflow to ensure adherence to established policies and procedures.
Established clear expectations for employees, providing guidance when needed.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Developed strategies for problem solving and conflict resolution among team members.
Reviewed completed work to verify consistency, quality, and conformance.
Completed daily quality assurance duties to provide feedback for improvements.