Anu Bhardwaj
Armstrong Creek,Victoria
Summary
Detail-oriented Operations Executive with over seven years of experience supporting complex, multi-stakeholder projects across diverse industries. Demonstrated expertise in coordinating project schedules, managing documentation, and liaising with stakeholders to ensure project continuity and governance compliance. Adept in financial tracking, risk monitoring, and project transition activities, with strong communication and organizational skills. Proven ability to align resources, facilitate meetings, and deliver reporting outputs in fast-paced, deadline-driven environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administration Manager
Jones Lang Lasalle (JLL)
Tasmania, Australia
06.2023 - 02.2025
- Supported end-to-end administrative coordination for multiple business functions, ensuring adherence to internal governance and reporting standards.
- Acted as a liaison between finance, operations, and external clients to address outstanding account matters and project-related queries.
- Developed financial performance summaries and reports to support project planning and leadership decisions.
- Managed and streamlined project-related billing workflows, contributing to process efficiency and timely issue resolution.
- Scheduled and coordinated project-related meetings, prepared agendas, recorded action items, and ensured timely follow-up on deliverables.
Administrator (Multi- Project)
Al Ghurair Investments LLC
Abu Dhabi, United Arab Emirates
08.2018 - 12.2023
- Coordinated concurrent projects across IT and operations, ensuring compliance with timelines, scope, and stakeholder expectations.
- Created and maintained project documentation, including risk registers, change logs, and status updates to ensure audit-readiness.
- Collaborated with cross-functional teams to identify project dependencies, manage risks, and ensure issue resolution.
- Provided regular updates and progress reports to leadership and facilitated smooth handovers to operational teams post-project delivery.
- Strengthened vendor and stakeholder engagement through clear communication and timely information sharing.
HR ADMINISTRATION OFFICER
MAB FACILITIES MANAGEMENT LLC
DUBAI, UNITED ARAB EMIRATES
08.2014 - 08.2018
- Coordinated onboarding and scheduling to ensure seamless integration of new hires and adequate staffing coverage.
- Generated leadership reports on workforce planning, project assignments, and organizational changes for strategic decision-making.
- Maintained accurate employee records and managed leave tracking to support HR compliance.
- Organized team activities and workshops to enhance internal engagement and foster cross-functional collaboration.
- Streamlined administrative workflows by updating databases and refining internal processes to address staff-related issues.
Education
B.Tech - Computer Science
Rayat And Bahra University
Mohali Punjab03.2014
High School Diploma -
Mount Carmel School
Hoshiarpur Punjab02.2008
Skills
- Cross-functional team leadership
- Workforce planning and scheduling
- Process optimization
- Strategic resource management
- Staff onboarding and training
- Employee performance management
- Financial oversight and reporting
- Stakeholder coordination
- Documentation management
- Issue resolution
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Affiliations
- Organized Soft Services Competition amongst employees leading to Employee motivation and customer satisfaction
- Organized Drawing competition between team members and focused on subject of Health and Safety Procedures
- Member of Cultural Ambassador Team for bringing change in the culture of the company's ongoing policies
Certification
- Agents Representative Certificate - IV
- Licensed Accredited Auditing Professional - September 2022
- Certificate of Achievement in PMP Exam Preparation License - 2022
- Understanding the NHS Technical Cleaning Audit Training - 2022
Accomplishments
- Established strategic client partnerships across sectors including retail, healthcare, and finance, contributing to a significant increase in annual company revenue.
- Enhanced soft service delivery through employee engagement initiatives, leading to improved customer satisfaction scores and measurable cost reductions.
- Awarded ‘Cultural Ambassador’ recognition for exemplary performance, collaboration, and promoting a high-performing team culture.
- Achieved consistently high customer satisfaction ratings by streamlining service processes and responding proactively to client feedback.
- Negotiated with vendors and secured additional project scopes, resulting in increased revenue streams and stronger supplier relationships.
Timeline
Administration Manager
Jones Lang Lasalle (JLL)
06.2023 - 02.2025
Administrator (Multi- Project)
Al Ghurair Investments LLC
08.2018 - 12.2023
HR ADMINISTRATION OFFICER
MAB FACILITIES MANAGEMENT LLC
08.2014 - 08.2018
B.Tech - Computer Science
Rayat And Bahra University
High School Diploma -
Mount Carmel School
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