Summary
Overview
Work History
Education
Skills
Experienced Event Planner with 8 years of success
Certification
Languages
Interests
Timeline
Generic

Anubhuti Goel

Gold Coast,Australia

Summary

With over 8 years of experience in event management, I have had the privilege of bringing visions to life by planning and executing unforgettable weddings and impactful corporate events. From intimate celebrations to large-scale conferences, I specialize in designing events that leave lasting impressions, ensuring every detail is meticulously crafted and flawlessly delivered. Expanding my expertise, I have spent the past 2 years in hospitality management, honing my skills in guest satisfaction, operational efficiency, and team leadership.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Assistant Night Manager

Imperial Hotel
08.2024 - 01.2025
  • Oversaw night shift operations, ensuring seamless coordination across front desk and security
  • Served as the primary contact for guests, promptly addressing inquiries, complaints, and special requests
  • Managed check-ins, check-outs, and room assignments with efficiency and precision
  • Conducted property patrols to maintain safety and security for guests and staff
  • Responded to emergencies and implemented safety protocols with confidence
  • Handled nightly financial operations, balanced revenues, prepared audit reports, and accurate cash handling
  • Collaborated with departments to resolve issues and prepared operations for the following day
  • Proactively identified ways to exceed guest expectations and deliver memorable experiences
  • Maintained strict adherence to hotel policies, procedures, and brand standards during the night shift

Guest Service Agent

Intercontinental Sanctuary Cove Resort
04.2024 - 08.2024
  • Ensured smooth check-ins and check-outs, making guests feel valued
  • Managed reservations and room assignments to maximize occupancy and satisfaction
  • Addressed guest inquiries and concerns with tailored solutions, creating memorable and stress-free stays
  • Processed room charges and services efficiently, utilizing multiple payment methods to suit guest preferences
  • Coordinated with housekeeping and other departments to guarantee timely and high-quality room readiness
  • Shared tailored recommendations to enhance the guest experience
  • Maintained accurate records by updating guest profiles and generating daily reports
  • Maintained precise guest profiles and produced comprehensive daily reports to support operational excellence

At Your Service Agent

JW Marriott Gold Coast Resort & Spa
10.2023 - 04.2024
  • Addressed guest inquiries and special requests with swift, personalized assistance across all channels
  • Mastered the art of seamless communication, managing wake-up calls, call routing, and guest connections effortlessly
  • Enhanced guest stays by sharing insightful details about rooms, hotel amenities, and local attractions
  • Delivered flawless room service experiences, offering expert menu suggestions and ensuring every order was spot-on
  • Fostered a culture of collaboration, building strong bonds with colleagues for collective success

Education

Master of International Tourism and Hospitality Management -

Griffith University
Gold Coast, Qld
07.2024

MBA - Event Management

Symbiosis Institute Of Media And Communication
India, Pune, Maharashtra
06.2015

Skills

  • Event Planning & Execution
  • Budget & Financial Management
  • Stakeholder & Vendor Negotiation
  • Risk & Compliance
  • Event Marketing & Sponsorships
  • Logistics & Venue Management
  • Guest relations
  • Technical: Opera, RMS, IMPOS, Micros, GXP, Kipsu, Microsoft Office

Experienced Event Planner with 8 years of success

  • Led the planning and execution of events from start to finish, ensuring attention to detail and adherence to deadlines and budget
  • Fostered strong, long-term connections with clients by serving as their trusted point of contact, ensuring their visions and goals were seamlessly translated into exceptional events
  • Collaborated with creative, production, and logistics teams to design and execute events that exceeded client expectations, balancing innovation with precision
  • Developed compelling event proposals and pitches, blending creativity and strategy to align perfectly with client objectives and secure approvals
  • Coordinated with vendors, suppliers, and on-ground teams, negotiating contracts and ensuring every element came together smoothly and within budget
  • Tackled on-site challenges and client concerns with confidence and agility, transforming potential setbacks into opportunities to shine
  • Managed event budgets with transparency and accuracy, delivering cost-effective solutions while maintaining the highest standards of quality
  • Contributed to business development efforts, participating in event pitches and presentations to showcase company capabilities and secure new partnership

Certification

Responsible Service of Alcohol (RSA)

Languages

English
Full Professional
Hindi
Full Professional

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Reading
  • Mindfulness Practices

Timeline

Assistant Night Manager

Imperial Hotel
08.2024 - 01.2025

Guest Service Agent

Intercontinental Sanctuary Cove Resort
04.2024 - 08.2024

At Your Service Agent

JW Marriott Gold Coast Resort & Spa
10.2023 - 04.2024

Master of International Tourism and Hospitality Management -

Griffith University

MBA - Event Management

Symbiosis Institute Of Media And Communication
Anubhuti Goel