ANUDEEP GOUD
Sydney,Australia
Summary
Ambitious and driven individual seeking an entry-level IT Support Analyst position to leverage strong technical skills and hands-on experience in IT infrastructure and support. Certified in ITIL, CompTIA Security+, Google Professional Certificate, and IBM Cybersecurity Analyst, with practical experience in troubleshooting, Windows management, and network security. Completed numerous labs on TryHackMe and Hack The Box, earning 100 badges for successfully completing challenges. Demonstrates exceptional time management, organizational skills, and a proactive approach to resolving IT issues. Eager to contribute to IT service management while fostering professional growth and enhancing support operations
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mathematics Tutor
Ezy Math Tutoring Pty Ltd
Sydney, New South Wales
08.2022 - Current
- Conducted one-on-one tutoring sessions for students who needed extra assistance with mathematics topics
- Created additional resources including worksheets, practice tests, and quizzes for students' use during tutoring sessions
- Created and implemented intervention strategies or individualized education plans (IEPs)
Internship Student
CAREERDC BAOAN AUSTRALIA
SYDNEY, NSW
07.2024 - 10.2024
- Developed and implemented system architectures for IoT applications.
- Configured, tested, and maintained software to ensure compatibility with other components of the system.
- Implemented security protocols such as encryption, authentication, authorization, access control policies.
- Installed firmware updates on various IoT devices or gateways when necessary.
- Monitored network traffic patterns using analytics tools and identified potential areas of improvement or optimization.
Sales Team Leader
Woolworths
01.2022 - 02.2023
- Monitored daily sales activities and provided feedback to team members
- Analyzed sales data and generated reports for management review
- Familiarized self with new products and services to engage with customers about features and benefits
Education
Bachelors of Networking - Major in Cybersecurity
Melbourne Institute of Technology
Sydney, NSW02-2025
Skills
- Windows OS, and Microsoft Suite management
- Penetration Testing
- Cybersecurity Frameworks
- Incident Response Management
- Security Infrastructure Architecture
- Problem-solving abilities
- Teamwork and collaboration,
- Fundamental Network Analysis
- Customer Assistance Skills
Certification
- Google Cybersecurity Professional Certificate
- IBM Cybersecurity Professional Certificate
- Comptia+ Security
- ITIL Foundation certification
Timeline
Internship Student
CAREERDC BAOAN AUSTRALIA
07.2024 - 10.2024
Mathematics Tutor
Ezy Math Tutoring Pty Ltd
08.2022 - Current
Sales Team Leader
Woolworths
01.2022 - 02.2023
Bachelors of Networking - Major in Cybersecurity
Melbourne Institute of Technology
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