Summary
Overview
Work History
Education
Skills
Timeline
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Anudeepa Poladi

Melbourne,VIC

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

2
2
years of professional experience

Work History

Support Engineer

Shyftlabs
04.2022 - 12.2022
  • Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
  • Enhanced system performance for clients through proactive monitoring and troubleshooting of technical issues.
  • Streamlined support processes by creating detailed documentation and knowledge base articles for common issues.
  • Managed multiple projects simultaneously, staying organized and meeting deadlines consistently.
  • Maintained high levels of customer satisfaction, even during peak times or high-volume ticket periods.

Logistics Coordinator

Amazon.in
04.2021 - 04.2022
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes.
  • Streamlined inventory management for reduced waste and improved cost control.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Implemented a warehouse organization system that increased storage capacity and accessibility.
  • Reduced transportation costs by negotiating favourable contracts with carriers.
  • Continuously monitored performance metrics, identifying areas for improvement within the logistics process.

Education

Masters of Cyber Security -

La Trobe University
Melbourne, VIC
11.2025

Skills

  • Programming languages : HTML CSS JavaScript Java Python XML
  • Operating systems: Windows Linux
  • Database: MS SQL MY SQL

Timeline

Support Engineer

Shyftlabs
04.2022 - 12.2022

Logistics Coordinator

Amazon.in
04.2021 - 04.2022

Masters of Cyber Security -

La Trobe University

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Anudeepa Poladi