Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
Generic
Anuj Bhandari

Anuj Bhandari

Homebush,Australia

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings, seeking entry-level opportunities to enhance abilities while contributing to company growth with a strong background in technology-related roles. Proficient in software upgrades, hardware installations, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Produce Assistant Manager

Woolworths
Granville, Australia
11.2020 - Current
  • Analyzed business performance data and forecasted business results for upper management.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Executed all merchandising directives accurately according to planograms.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Ensured compliance with industry regulations and company policies.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.

Information Technology Internship

Skyline International College
Burwood, Australia
09.2023 - 12.2023
  • Performed hardware upgrades, including RAM, SSDs, and graphics cards, to improve system performance.
  • Troubleshot and resolved hardware, software, and network issues, reducing downtime.
  • Resolved network connectivity issues for local area networks and wide area networks.
  • Utilized ticketing systems to track and prioritize support requests, improving response times and resolution rates.
  • Maintained inventory of all equipment, software licenses and warranties.
  • Understanding of basic networking concepts, including TCP/IP, LAN/WAN, DNS, DHCP, and the ability to configure and maintain network infrastructure.
  • Familiarity with database systems, including design, implementation, and queries.
  • Basic understanding of cybersecurity principles and best practices to help maintain a secure computing environment.
  • Familiarity with IT support tools for remote assistance, ticketing systems, and system monitoring.
  • Participated in IT projects, contributing to the successful rollout of technology initiatives.

Store Manager

Domino's Pizza
Marrickville, Australia
02.2018 - 03.2023
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Ensured compliance with all local health regulations related to food safety.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Delegated work to staff, setting priorities and goals.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Strengthened employee performance ratings and trained staff on system efficiencies while supervising crew members, delivering optimal productivity.

Education

Bachelor of Information Technology -

Sydney International School of Technology
Sydney, NSW
02.2022

Diploma and Advanced Diploma of Information Technology -

Australia Institute of Business And Technology
Sydney Olympic Park, NSW
07.2020

Skills

  • Hardware troubleshooting
  • Effective communication
  • Problem solving
  • Software installation
  • Network configuration
  • Ticketing system management
  • Hardware diagnostics
  • Quality assurance
  • Hardware upgrades
  • Customer service
  • Data analysis
  • Inventory management
  • Team leadership
  • Regulatory compliance
  • Sales forecasting
  • Food safety

Certification

  • Microsoft 365 for Administrators: Supporting Users
  • Microsoft Azure Fundamentals (AZ-900) Cert Prep 1: Cloud Concepts
  • Cisco Networking Foundations: Switching, and Routing
  • Windows 10 for IT Support: Advanced Troubleshooting
  • CompTIA Network+: Cables and Connectors
  • CompTIA IT Fundamentals (FC0-U61) prep 1: Computer basics, hardware, and OS
  • CompTIA IT Fundamentals (FC0-U61) prep: Files and Applications, Networking, and Security
  • CompTIA IT Fundamentals (FC0-U61) prep: Computer maintenance and troubleshooting, databases, and programming

References

References available upon request.

Timeline

Information Technology Internship

Skyline International College
09.2023 - 12.2023

Produce Assistant Manager

Woolworths
11.2020 - Current

Store Manager

Domino's Pizza
02.2018 - 03.2023

Bachelor of Information Technology -

Sydney International School of Technology

Diploma and Advanced Diploma of Information Technology -

Australia Institute of Business And Technology
Anuj Bhandari