Anuj Sharma

• Participants orientation to seek and gain employment Handling caseload up to 110 participants with time management, quality service delivered and with cultural awareness .

• Delivered employment pathway discussion and compliance following guidelines of the department of employment and workplace relationships .

• Able to access and operate federal government systems such as ESS Web and WFA for online providers.

• Case management, file noting and major incident report writing and caseload spreadsheet report weekly.

• Risk assessment for participants attending activities.

• Reverse marketing, cold calls of jobs ready participants to prospective employers.

• Corporate credit card reconciliation with expenditures and purchase.

• Researched local labor markets to provide accurate information about current trends in wages, benefits packages.

• Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
• Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Exhibited strong multitasking abilities by simultaneously managing phone orders, dine-in customers, and take-out pickups.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Stacking goods onto truck, restraining goods as required and safely transporting cargo such as equipment, products, supplies and people to and from specific locations.
• Drove safely in various weather and road conditions to avoid accidents.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.

• Assist and supervise in the high quality care for the children at centre.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviours.
• Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behaviour.
• Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
• Prepared children for a seamless transition to the next level of education by focusing on key foundational skills in literacy, numeracy, and social-emotional development.
• Taught students basic academic, behavioural, and social skills.

• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
• Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
• Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.

• Supported current production needs by moving items between equipment, conveyors, and staging areas
• Loaded items onto conveyor belts and pallets.
• Assembled boxes, cartons and containers to package items.
• Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
• Collaborated with team members to achieve daily goals and meet company objectives.
• Monitored outgoing packages for proper labels and accurate address information.
• Secured items for storage or shipment.
• Re-packaged damaged or incorrectly packaged items.

• Fostered positive working relationships with customers by responding to questions and concerns
• Successfully avoided time delivery delays by carefully planning best routes.
• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
• Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
• Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.