Anuki Pandithakoralege
Footscray
Summary
Dynamic and dedicated professional with experience as a Teaching Assistant/Student Services Intern, excelling in student support and academic advising. Strong organizational skills combined with a commitment to fostering inclusive environments and continuous improvement in educational settings. Proven ability to enhance student satisfaction through effective communication and event planning. Additionally, multiple years of experience in Retail and Hospitality, forming a strong background in customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Services Intern/Student Teaching Assistant
Bacchus Marsh Grammar
01.2024 - Current
- Supporting academic success by offering tutoring services and study materials to struggling students.
- Enhancing student satisfaction by addressing inquiries and providing resources in a timely manner.
- Assisting in developing a safe and inclusive campus environment for all students through wellbeing initiatives and training sessions.
- Collaborating with faculty members to review course curricula and implement measures for continuous improvement.
- Streamlining communication between students, faculty, and staff through effective information sharing channels.
- Attending, supporting and participating in excursions, incursions, school activities, camps and exam supervision.
Retail Worker
Kmart
05.2022 - Current
- Greeting customers, helping to locate merchandise, and suggesting suitable options.
- Replenishing sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrating strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Using POS system to process sales, returns and online orders.
- Assisting customers with prompt and polite support in-person and via telephone.
Wait Staff Member/Food Preparation Worker
The Jolly Miller
11.2022 - 07.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Cultivated warm relationships with regular customers.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
Education
Bachelor of Arts - Psychology / Criminology
The University of Melbourne
Parkville, VIC12-2027
Skills
- Customer service experience
- Academic advising
- Strong organisational Skills
- Student support
- Disability services awareness
- Report writing
Certification
- Victorian Certificate of Education
- Working With Children Check
- Anaphylaxis / CPR Training
- Food Safety Handler Certificate
Timeline
Student Services Intern/Student Teaching Assistant
Bacchus Marsh Grammar
01.2024 - Current
Wait Staff Member/Food Preparation Worker
The Jolly Miller
11.2022 - 07.2023
Retail Worker
Kmart
05.2022 - Current
Bachelor of Arts - Psychology / Criminology
The University of Melbourne
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