Anuntaporn Khamying
MOOROOLBARK,VIC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
Work History
Receptionist
Beston Hotel Pattaya
2017.09 - 2022.03
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Compiled information from files and research to satisfy information requests.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Scheduled office meetings and client appointments for staff teams.
- Routed incoming mail and messages to relevant personnel without delay.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted with onboarding new clients and securing paperwork completion.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Education
Bachelor Of Public Administration - Public Administration
Chum Phae Suksa School
Udon Thani Rajabhat University 11.2015
Skills
- Scheduling
- Administrative Support
- Travel Coordination
- Technical Support
- Office Management
- Greeting and Seating Clients
- Telephone Skills
- Mail Handling
- Customer/Client Relations
- Problem Solving
Languages
Thai
Native or Bilingual
Timeline
Receptionist
Beston Hotel Pattaya
2017.09 - 2022.03
Bachelor Of Public Administration - Public Administration
Chum Phae Suksa School
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