Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anureet Bhardwaj

Melbourne,Victoria

Summary

Experienced Counsellor and ADHD coach with two plus years of success in developing and implementing effective treatment plans for clients with anxiety and other complex needs. Skilled in facilitating crisis intervention and conflict resolution. With proven track record of helping clients achieve their goals and improve their mental health and well-being. Highly committed to creating a positive learning environment for the client struggling with ADHD By using various techniques and teaching styles.


Overview

15
15
years of professional experience
1
1
Certification

Work History

ADHD Coach

My Mind Clinic
02.2023 - Current


  • Personalized Strategies: Work collaboratively with individuals to identify their unique strengths and challenges. Tailor strategies to address specific areas of difficulty, such as time management, organization, and goal-setting.
  • Skill Building: Assist clients in developing essential life skills. This may include improving executive functions like planning, prioritizing, and initiating tasks. Also focus on enhancing emotional regulation, communication skills, and problem-solving abilities, empowering individuals to navigate daily challenges more effectively.
  • Goal Setting and Accountability: Setting and achieving goals can be especially challenging for individuals with ADHD. I help clients set realistic and attainable goals, breaking them down into manageable steps.
  • Time Management and Organization: Work with clients to implement effective systems and routines that suit their individual preferences and needs, creating a foundation for increased productivity and reduced stress.

Counsellor

My Mind Clinic
01.2023 - Current
  • Use person centred approach which helps clients to self-explore, understand and accept with the belief that individuals have the ability to move towards personal growth and healing when given the right conditions. It fosters clients autonomy and self direction in the therapeutic process.
  • Provide crisis intervention and support to clients experiencing acute mental health crisis.
  • Conducted assessments to evaluate clients mental health status and determine appropriate treatment interventions.
  • Use various therapeutic modalities and interventions, search as cognitive behavioural therapy(CBT), solution focused therapy, and mindfulness techniques.
  • Participate in ongoing professional development activities to stay updated on best practices in counselling and therapy.

Support worker

Connected support Group
05.2022 - 01.2024
  • Assisted people to undertake a range of social, recreational, and developmental activities as mature adults in the local community
  • Built and maintained close working relationships with family, friends, and relevant agencies, dealing with all information on a confidential basis
  • Assisted individuals with the day-to-day domestic management of their home and related budgeting, to include personal budgeting
  • Contributed to the preparation and implementation of Person Centred Planning, identifying agreed objectives
  • Advised, guided and supported clients, where appropriate, in the completion of household activities within the housing network
  • Demonstrated a commitment to continuing personal development.

Sale support/ Administration officer

Sabrini food
04.2015 - 07.2018
  • Processing orders placed through phone and sales representatives, invoicing all the orders
  • Create and maintain customer records, updating details in ERP software when customers request quotations or place orders
  • Provide support to sales representatives in the field and to deal with customers or prospects who contact a company’s sales department
  • All local and interstate logistic bookings and follow-up
  • Deal with customers and collaborate with other departments in the company, such as purchase, accounts and distribution
  • Update customers on the status of an order or a delivery
  • Deal politely and effectively with customers’ inquiries or complaints
  • Proper use of warehouse management system to control and track the transfer and storage of materials in a warehouse.

Sales Assistant

Magnolia Silver
11.2013 - 03.2015
  • Perform the tasks of helping customer in selecting the merchandise of Magnolia silver Jewellery and offer complimentary to the purchase items
  • Handle the tasks of developing a clientele by making the client to fill the client profile card and using customer cards to send notification of sales, thank you notes, and special events
  • Perform minor repairs on magnolia Jewellery
  • Responsible for supervising and maintaining magnolia silver Jewellery merchandising standards and visual standards including department signing
  • Handle the tasks of checking in and replenishing new merchandise inside display windows as well as Prepare merchandise transfers.

Customer Service representative

Zouki pty ltd.
05.2009 - 12.2013
  • Provide high standard of customer service
  • Greet and acknowledge customers
  • Provide accurate POS and cash handling skills
  • Assisting shoppers to find the goods and products they are looking for
  • Being responsible for processing cash and card payments
  • Answering queries from customers
  • Reporting discrepancies and problems to the supervisor
  • Giving advice and guidance on product selection to customers
  • Balancing cash registers with receipts
  • Dealing with customer refunds
  • Responsible for showing and explaining the various features of items to potential customers
  • Responsible for explaining return polices, payment modes, payment services and other services
  • Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc
  • Receiving and storing the delivery of large amounts of stock
  • Keeping up to date with special promotions and putting up displays
  • Responsible dealing with customer complaints.

Education

Diploma of Councelling - Counselling

Australian Institute of Professional Counsellors
Melbourne, VIC
2024

Skills

  • Crisis intervention
  • Good listening skills
  • Conflict resolution
  • Experience in ERP software and WMS
  • Highly effective time management skills
  • Adept analytical and problem-based skills
  • Proficient written and verbal communication skills
  • Extremely productive in a high volume, high stress, environment

Certification

  • NDIS worker Orientation Module
  • Infection Control Training- COVID 19
  • First Aid and CPR Certificate

Timeline

ADHD Coach

My Mind Clinic
02.2023 - Current

Counsellor

My Mind Clinic
01.2023 - Current

Support worker

Connected support Group
05.2022 - 01.2024

Sale support/ Administration officer

Sabrini food
04.2015 - 07.2018

Sales Assistant

Magnolia Silver
11.2013 - 03.2015

Customer Service representative

Zouki pty ltd.
05.2009 - 12.2013

Diploma of Councelling - Counselling

Australian Institute of Professional Counsellors

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Anureet Bhardwaj