Accomplished security professional with a proven track record at Wilson Security, adept in Incident Reporting and Stress Tolerance. Enhanced safety protocols by 30% through strategic surveillance and effective crowd control. Excelled in customer service, ensuring high satisfaction while maintaining rigorous security standards. Skilled in Security Systems Knowledge and adept at fostering a secure environment.
Work History
Security Receptionist Department of Fire Emergency
Wilson security
Cockburn , WA
Monitored the security surveillance system for suspicious activities.
Issued visitor badges, assigned parking spaces and maintained visitor logs.
Answered incoming calls in a professional manner, transferred calls or took messages as appropriate.
Maintained confidentiality of sensitive data and documents.
Performed regular patrols within the building to ensure safety protocols were followed.
University Security
Wilson
University of Notre Dame
Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
Patrol Officer
Wilson
University of Western Australia
Self-motivated, with a strong sense of personal responsibility.
Enhanced security measures by conducting thorough and consistent patrols in designated areas.
Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
Security Control Room Operator
Wilson security
Monitored and documented security guard activities, including patrol routes and times.
Responded to alarms and emergency situations in a timely manner.
Conducted regular checks of surveillance equipment for proper operation.
Notified appropriate personnel of any suspicious activity or potential safety hazards observed on monitors.
Inspected video cameras regularly to ensure optimal performance levels.
Performed routine maintenance tasks such as cleaning monitors, keyboards.
Airport Terminal Traffic Controller
Wilson security
Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
Organized detours and adjusted signal timing to accommodate special events or construction projects.
Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
Coordinated with other agencies such as police departments, fire stations, utility companies and public works departments on traffic control plans.
Crowd Controller
Npb security
Provided a safe and secure environment for patrons in the venue.
Enforced applicable laws, regulations and policies to ensure safety of patrons, staff and property.
Intervened in situations as necessary to maintain order and protect people from harm.
Assessed threats, risks and hazards in the area and took appropriate action to mitigate them.
Planned crowd control strategies during events or high-traffic times.
Education
Integrated Training
Skills
Punctuality
Incident Reporting
Security Systems Knowledge
Stress Tolerance
Customer Service
Meeting Support
Report Preparation
Office Supply Management
Records Management
Bookkeeping
Document Management
Timeline
Security Receptionist Department of Fire Emergency
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