Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anusha Kilaru

Geelong,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Migration Officer, Manager

Anu Migration
01.2015 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Mentored and guided staff to enhance performance and exceed client expectations.
  • Developed and maintained case documentation for reliable records.
  • Planned, monitored and analyzed business costs to meet financial goals.
  • Defined clear targets and objectives and communicated to other team members.
  • Established team priorities, maintained schedules and monitored performance.
  • Experience in organizing and overseeing assignments to drive operational excellence.
  • Developed and maintained relationships with clients and departments through case management.
  • Accomplished multiple tasks within established timeframes.

Education

Diploma - Leadership And Management

Sierra Corporation
Australia
04.2020

Graduate Certificate - Migration Law

Victoria University
Melbourne, VIC
08.2015

Masters - Networking

Melbourne Institute of Technology
Melbourne
03.2011

Skills

  • Time Management
  • Staff Management
  • Team Leadership
  • Verbal and written communication
  • Relationship Building
  • Complex Problem-Solving
  • Case Management
  • Attention to detail
  • Critical thinking
  • Active Listening
  • Multi Tasking

Accomplishments

  • Customer satisfaction
  • Successfully managed all aspects of the business.
  • Broadened and maintained an extensive network of contacts and clients

Timeline

Migration Officer, Manager

Anu Migration
01.2015 - Current

Diploma - Leadership And Management

Sierra Corporation

Graduate Certificate - Migration Law

Victoria University

Masters - Networking

Melbourne Institute of Technology
Anusha Kilaru